FAQs Account

There a number of ways to contact your boxxe Account Manager.  You can do this by phone (the number is situated in the top left corner of the website), you can use the "Contact boxxe" form which can be found under "Need Help" in the navigation bar at the top of the page and then select "Contact boxxe", or if are a registered customer you can sign into your "Account" where your current boxxe Account Manager's details are stored, so you can also find the information quickly and easily there.

You don't need a Company Account to view the website, get in contact, review our content that may support the project you are looking into or browse our huge range of products.

However if you decide that you would like to purchase from boxxe you will need to register an account before we can fulfil any orders.  Once you have registered an account there are loads of additional benefits that will help you manage your account with boxxe.

Setting up an account is simple.  All you need to do is click Register at the top of our website pages.  Once you have done this, complete the "Create a company account" form, agree to our Privacy Policy and Terms & Conditions (make sure you have read these) and click Create account.  If your company already exists, we will let the Administrator know that you have requested access.

The answer to this is "yes".  We have 2 forms of payment these are "Credit Card" and Pay "On Account"

Unfortunately you are unable to delete a user but you can make a user "inactive" meaning that their account will be locked.  If you need to delete a user, please contact letschat@boxxe.com who will be able to support you with your request.

To add a "New User", sign into your account (click the "Sign in" text at the top of our website pages).  Once you have successfully signed in, click on "Company Users" which is postioned in the tiles below the dashboard.  From here, you can select "Add New User" which is positioned at the bottom of the list of users.  Complete and send the pop-up form, and you are done.  An email will be sent to the individual you have added, to ensure they set their credentials.

If you have the correct rights this can be done with a few simple clicks.  Firstly, sign into your account (click the "Sign in" text at the top of the website),  once you have successfully signed in click on "Company Users" which is postioned in the tiles below the dashboard.  From here you can select the individual and click "Edit",  a pop up should then appear, click on "user role" and change the role which suits the individual best.  Don't forget to hit the "Save" button before you close.

If your users rights dont allow this, you will need to contact your administrator who can change this on your behalf.

If you are the first employee to purchase through boxxe after you have to set up an account, you will automtically be assigned the "Administrator" role.  This can easily be changed going forward as you can invite colleagues and change the permissions based on your role. Just go to Account, click on Company Users and make the necassary changes.  If your company exists and your administrator accepts your registration you will be automatically assigned a "View only" role until your administrator assign you a new role