For more than 20 years, Adam Smith International (ASI) has worked with officials worldwide to tackle challenges around poverty, generating growth, and strengthening institutions. With current projects based in countries including Afghanistan, Iraq, Syria, Nigeria, and Somalia, ASI operates in some of the world's most challenging environments where secure and reliable IT services are essential.
CAE Technology Services Limited is now part of the boxxe Group and we are delighted to welcome you to the boxxe website.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
Results
We delivered the 'Model Office' with laptops, applications, and connectivity to teams worldwide. Staff can now access professional IT services whether they're in a war zone, office, or at home, safe in the knowledge that with robust security applied across the network, sensitive data is safe and lives are protected. ASI can now pitch confidently for new projects knowing the exact costs of high-quality IT services which can be scaled easily, whilst full auditing capabilities allow them to fulfil contractual obligations.
250 employees and 1,500 associates supported globally
We delivered consistent IT services across diverse locations, from city offices to bunkers in war zones.
Model Office' blueprint created
Pre-configured systems can be shipped to any location, plugged in, and powered up to provide instant, secure connectivity.
Robust security across hostile environments
Mobile Device Management and App management deployed across all devices ensures stolen laptops or phones no longer present security risks.
Challenge
ASI’s teams needed secure and reliable IT services available to them everywhere, including hostile locations where any interception of classified data could put people’s lives in danger. ASI’s technical team wanted every employee to be able to access the right applications, communications, and IT services securely, from virtually anywhere.
Plan
We needed to deliver consistent IT services to 250 employees and 1,500 associates worldwide, replacing aging and unreliable systems with scalable services that were simple to manage.
ASI staff across the world were working with a mishmash of different operating systems, applications, and network connectivity. So, we developed a comprehensive strategy to create a blueprint 'Model Office' that could be deployed to an ever-increasing number of countries.
Approach
We standardised IT services across all locations using Microsoft Office 365, EMS and SharePoint Online, running off Cisco Meraki infrastructure, whilst implementing robust security measures to protect classified data and ensure lives remain safe.
We also deployed Mobile Device Management and App management across all devices, so if a laptop or mobile phone is stolen in the field it would no longer present a security risk.
Outcome
ASI employees no longer struggle with inflexible infrastructures, impossible troubleshooting, and unreliable systems that lack vendor support. The full transformation to cloud-based solutions has solved huge challenges, and staff in every location now have access to professional IT services with robust security.
With everything configured in the UK, shipped to the location, plugged in, and powered up, the ‘Model Office’ with laptops and systems is ready to go at any location at any time – from Melbourne to Mogadishu.
We also provide out-of-hours first line support as well as second- and third-line support, ensuring ASI teams have assistance whenever and wherever they need it.
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The partner we chose had to be knowledgeable, utterly trustworthy and have relentless attention to detail so they could spot anything we might have missed. With boxxe Group, we’ve felt entirely confident. Without their expertise, this would have been a high-risk venture... We could have gone with bigger IT partners, but I don’t think they would have provided the engagement, services, and consistency we’ve received from boxxe Group. Our partnership has been exactly what we needed.
Adrian Hollister
Head of IT and Cyber Security
ASI
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