The British Heart Foundation (BHF) funds around millions of pounds of research each year, delivering life-saving breakthroughs that turn science fiction into reality – from stem-cell coated plasters to 3D printed hearts. For the charity, infrastructure is a resource critical for the core objective of a world free from the fear of heart and circulatory diseases and supporting charitable donations which provide a major source of research funding.
CAE Technology Services Limited is now part of the boxxe Group and we are delighted to welcome you to the boxxe website.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
Results
We delivered a complete network transformation that replaced BHF's legacy core infrastructure with a comprehensive solution designed to meet their specific needs. The project was completed on time and within budget, ensuring all-important funding remained focused on critical research efforts. Working closely with our Customer Experience practice and NOC, we've established a true partnership that has been a catalyst to adopt cutting-edge automated software update policies within the managed service.
Complete infrastructure transformation in aggressive timescales
We replaced legacy core infrastructure significantly past its usable lifespan in one comprehensive implementation.
On time and within budget delivery
The project was completed with no unexpected commercial implications, keeping all-important funding for critical research efforts.
10-year strategic foundation
We delivered a network transformation that will drive efficiency from reliable infrastructure and a service built to stand the test of time.
Challenge
Network transformation, a new CTO, and a legacy core infrastructure significantly past its usable lifespan created an urgent need to transform the IT infrastructure of the BHF. Since the talented BHF IT team's targeted skillsets could only be stretched so far, simply replacing existing hardware and software with the up-to-date equivalent wasn’t going to cut it.
BHF needed an organisation to complement the skill set of their existing team, implement a comprehensive solution and service which was appropriate to meet specific needs, and form a strategic partnership for the future. That’s where we came in.
Plan
We developed a comprehensive strategy that would complement the BHF IT team's skill sets whilst ensuring every penny invested would deliver a competitive and predictable return on investment.
Approach
We started with a consultative engagement to define specific business outcomes, maximise the opportunity for transformation, and incorporate a design for the physical installation and ongoing management.
The bold decision was then made to complete the implementation in aggressive timescales and that meant in one go. Thanks to the expertise of both teams, coupled with collaborative working, we were able to develop innovative migration approaches that mitigated risks, minimised downtime, and allowed the new environment to be commissioned quickly. All of this was supported by our dedicated transition team that ensured smooth implementation and handover into the managed service.
Outcome
The project was completed on time and within budget, delivering a network transformation that will drive efficiency over a 10-year strategy – and stand the test of time.
Understanding both the managed service offering and the automation available in the solution enabled us to spot an opportunity to innovate. Thinking of the people and giving focused training means tangible value today and guaranteed value for tomorrow.
Scott Griffiths
Customer Success Manager
British Heart Foundation
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