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Mid and South Essex NHS Foundation Trust (MSEFT) was created in 2020 following the merger of three acute trusts. Its group of hospitals provide a huge range of clinical services and care for a population of over 1.2 million people in central and south Essex.

Results

We delivered a reliable, scalable, and easy to manage next generation solution which meets the future network demands of the new Foundation. The Trust's new network is more agile and able to take on new applications in a far more structured and secure way. And with access to clear, actionable intelligence, the Trust can also plan budgets, track inventory, and monitor the health of their network infrastructure in one place.

Three trusts unified with secure infrastructure

We delivered a reliable, scalable, and easy to manage next generation solution.

Minutes not days for network updates

New services and security features can now be deployed and updated across the entire network in minutes, not days.

24/7 support with four-hour on-site response

We've provided reassuring round-the-clock support to the Trust since 2016, including rapid on-site response for new hardware.

Challenge

During the merger, significant parts of the core IT infrastructure at Southend Hospital and the other two Trusts were reaching end of life. With no support or patches available, this posed a significant security risk to the Trust and each hospital department's critical services during the transition. The three sites were also using differing technologies so systems needed to be merged to create a single, highly secure domain.

Plan

Our network specialists began by engaging with the Trust to accurately establish its current state, using the Agility Intelligence portal for live monitoring of its Configuration Management Board (CMDB). By generating an in-depth report and intelligence from its current support contract, our team then designed a robust, secured solution which would meet the Trust’s every need.

Approach

We incorporated the Agility Intelligence lifecycle and asset management tool to improve network visibility, as well as deploying Wide Area Network connectivity, a security platform, and core switching. We also managed the new equipment installations and disposal of old devices, and set up ongoing support and training for the Trust’s staff to ensure the project would be delivered as seamlessly as possible.

Outcome

With the new network in place, the Trust now benefits from superior capability and time-saving task automation. Their team can safely deploy and update new services and security features across the entire network in a matter of minutes, not days. The lifecycle and asset management dashboard improves network visibility, helping them to easily keep track of inventory and generate intelligence on future acquisition and disposal of assets, end of life dates, licences, and potential risks.

Let's chat

Ready to transform your NHS infrastructure? Talk to our team today.

We know boxxe Group will always deliver. As a hospital, we're dynamic and sometimes need to act quickly to support transformation. Often time is of the essence. With boxxe Group, we can pick up the phone and they will help... boxxe Group employees are technically sound; they follow best practice and instil confidence. They have good account management and excellent ties with Cisco.

Matthew Poxon
Head of Networks
Mid and South Essex NHS Foundation Trust