boxxe is part of a global community of leaders committed to ensuring business is a force for good. A core part of our mission is to give back to the wider community. That’s why we created the boxxe Community.
Discover the power of the boxxe Community
Homebase is a British home and garden DIY retail chain with 250 stores nationwide. Founded in 1979 and sold to Bunnings in 2016, Homebase continues to provide a variety of goods to UK customers.
Homebase achieved a modernised IT infrastructure, ensuring efficient operations and enhanced service delivery across 250 stores. The new systems allowed for seamless rebranding and smooth transition post-acquisition.
boxxe deployed a complete PC upgrade to Windows 10, as well as break-fix maintenance provided for all stores following new hardware updates.
boxxe moved Homebase to a new data centre, as well as undertaking a complex AD domain separation and migration to Office 365.
Homebase are a British home and garden DIY chain. With over 250 stores nationwide, they have been running since 1979.
After their acquisition in 2016, they needed to upgrade and update their IT infrastructure. They needed new hardware and services.
Homebase needed to update its outdated IT infrastructure following its acquisition in 2016. The challenge involved migrating from shared data centre services, implementing new hardware, and ensuring minimal disruption during the transition.
boxxe Group executed a comprehensive plan that involved migrating Homebase to a new data centre, separating and replacing shared services, and upgrading all desktops and laptops to Windows 10. This plan was designed to enhance Homebase's IT capabilities and support future growth.
We provided a dedicated service desk and IT support, with on-site engineers at key locations. They implemented systems for users to report problems via an online portal, phone, or in person, ensuring all issues were logged and addressed promptly. Regular training sessions ensured that Homebase staff could effectively use the new systems.
The IT transformation allowed Homebase to maintain high service standards and adapt to their unique requirements. Regular management meetings ensured continuous performance tracking and improvement. The new infrastructure provided the flexibility to scale IT resources according to demand, supporting Homebase's ongoing growth and rebranding efforts.
When coming to boxxe, Homebase needed help with everything. They looked into partners that could help.
When it came down to choosing, it was a question of price, capability and flexibility. boxxe was able to offer that service and demonstrate its capabilities. Some of the stuff boxxe had to do was find solutions that weren’t out there in the industry. There was a lot of research into development, and even if it was out there in the industry, really adapt that to our situation and our needs.
Their key focus was the rebranding programme. boxxe took on this challenge and helped Homebase with a smooth transition. There was always someone there on the end of the phone, always someone to talk to with any projects. When starting a project, there will always be problems to work through, but there was always a willingness to make sure we got problems solved quickly. boxxe always have the customer's interest at heart.
Ready to transform your IT infrastructure for a modern workplace? Contact us today to learn how our tailored solutions can empower your business to achieve its goals efficiently and effectively.
on your rights under the UK GDPR.
