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Mick George is a service partner in the construction industry. The business has been going for over 40 years and has nearly 1,000 employees. They have grown to become one of the leading suppliers to the construction industry in East Anglia and East Midlands, handling aggregate supply, waste management, concrete, earthworks, demolition, and more.
Mick George's IT infrastructure was successfully transformed, providing reliable and scalable solutions. The new IT environment enabled better focus on core business activities, improved productivity, and supported the company's growth. The IT support from the boxxe Group has ensured minimal downtime and proactive problem resolution.
The boxxe Group redesigned and upgraded Mick George to a new IT environment. We now take care of all day-to-day IT management. 7-day coverage from 6am to 7pm.
boxxe utilised Citrix XenDesktop and Office 365.
Mick George started in 1978 as a service partner to the construction industry.
IT is critical to Mick George as a business, but they needed to move it out of house and upgrade what they had. Their business doubled in size since partnering with the boxxe Group.
Mick George needed to overhaul their IT infrastructure, which was being neglected due to in-house management limitations. The existing setup was not scalable and was diverting attention from core business activities.
The boxxe Group was selected to redesign, build, and migrate Mick George's IT services to a new environment. This included moving IT support off-site, implementing security practices, and providing ongoing 1st and 2nd line support.
The first change the team implemented was to initially move Mick George's IT services off-site and take over the day-to-day management. The plan involved utilising Citrix XenDesktop and Office 365 to ensure a robust, secure, and scalable IT environment. Comprehensive support from the boxxe Group team allowed Mick George’s internal IT team to focus on strategic initiatives rather than troubleshooting.
The transformation resulted in 7-day coverage from 6 AM to 7 PM, significantly enhancing IT support availability. The proactive management and support from boxxe have enabled Mick George's internal team to focus on business growth, contributing to the company doubling in size. Future plans include developing a virtual CIO to further align IT strategy with business goals.
It's not just about the price, it's about the service and ideas they bring to the table. We established that the boxxe Group was going to be a strong partner because they cared about our business and it clearly wasn’t just about how much they could charge us.
Clearly, this 1st and 2nd line support has been massive, enabling us now to be so much more proactive and develop the business. I see the boxxe Group as a part of the team and, for us, that is hugely important and pivotal. I would quite happily recommend them to any associates and people that I work with because I trust them.
The service I had from the boxxe Group, in a nutshell, has been brilliant and I wouldn’t be saying that unless I believed in it and genuinely felt it.
Ready to transform your IT infrastructure and support services? Contact us today to learn how our tailored solutions can empower your business to achieve growth and operational efficiency.
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