boxxe Insights & Blogs

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Browse our latest insights and blogs

Explore information on our IT services, consultancy solutions and new technology for business through insights and blogs from boxxe.

Blog

2nd May 2024

Welcome to the Future: Embrace the Big Switch Off with boxxe

Prepare for this leap forward into the digital age with the upgrade of the UK's communication infrastructure to digital.

Blog

2nd May 2024

Navigating the Big Switch Off: How boxxe can help future-proof your business

As tech continues to evolve at a rapid pace, businesses must adapt to stay competitive. One significant transition on the horizon is the Big Switch Off...

Blog

12th Apr 2024

Microsoft Copilot - AI-Powered Productivity Tool

In an era where AI is rapidly transforming the digital landscape, Microsoft has taken a significant leap with the introduction of Microsoft Copilot.

Insight

17th Jan 2024

Trust boxxe and Zoom to support your patients and your transformation plans

boxxe and Zoom co-hosted an event on 20 April 2023 for NHS executives to show the “Patient room of the future”.

Blog

12th Jan 2024

What’s new in the tech world? Generative AI is the latest buzzword

Read about how Generative AI is taking the tech world by storm and find out what you need to know now, to ensure your business thrives in the future.

Blog

16th Nov 2023

Awareness to Action: Addressing the surge in CSAM

With CSAM materials targeting the most vulnerable and posing a unique threat that compromises IT systems within corporations, it's time to take action.

Blog

15th Nov 2023

Dealing with the Legacy – Digital Transformation of Windows Server 2012

Windows Server 2012 has reached its end of life, which means it won't receive any more updates or security patches from Microsoft.

Blog

10th Nov 2023

vSAN 8 Express Storage Architecture

At VMware Explore Barcelona, we learned about advancements in vSAN technology included in vSAN 8 Express Storage Architecture. Read more about the new features and...

Insight

9th Nov 2023

Future of Work Masterclass - Developing an agile workforce

Putting people front and centre - Join us for a series where we gather the latest insights, trends and knowledge about the future of work, from our expert boxxers.

Blog

8th Nov 2023

boxxe named Supplier on the TePAS2 IT framework

boxxe has been named as a Supplier across all 8 Lots of the Crown Commercial Service RM6098 Technology Products and Associated Services 2 (TePAS2)

Blog

20th Oct 2023

boxxe Shortlisted for CRN Channel Awards 2023

Celebrating Success: boxxe makes the Shortlist for CRN Channel Awards 2023 in the Public Sector VAR of the Year category!

Blog

11th Oct 2023

boxxe Wins Big at Dell Technologies Partner Awards 2023

The boxxe team were delighted to pick up two awards at the UK Dell Technologies Partner Awards 2023

Blog

9th Oct 2023

Future of Work Masterclass - Human connection in a remote world

Nurturing a collaborative, connected and creative digital environment - Join us for a series where we gather the latest insights, trends and knowledge about the future of work from our expert boxxers.

Blog

2nd Oct 2023

The Big Switch Off: Embracing cloud-based communications

When analogue telephone systems are switched off in December 2024 in favour of cloud based systems, let boxxe guide you through the change.

Blog

27th Sep 2023

boxxe Finalists - CRN Women & Diversity in Channel Awards 2023

We’re so proud to have three incredible team members named as finalists in the CRN Women & Diversity in Channel Awards 2023.

Blog

14th Sep 2023

boxxe recognised by Palo Alto as a NextWave Platinum Innovator

boxxe leverages deep Palo Alto Networks expertise to help solve complex security challenges with robust solutions, redefining what it means to be secure.

Blog

14th Aug 2023

boxxe's Visionary Tech Rebrand

In a world where technology can sometimes feel impersonal and disconnected, boxxe is on a mission to make tech human.

Blog

3rd Aug 2023

boxxe secures place on SSSNA

boxxe in huge Public Sector achievement, partnering with Dell Technologies to secure a place on the SSSNA framework

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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boxxe Insights & Blogs

Browse our latest insights and blogs

Welcome to the Future: Embrace the Big Switch Off with boxxe

Navigating the Big Switch Off: How boxxe can help future-proof your business

Microsoft Copilot - AI-Powered Productivity Tool

Trust boxxe and Zoom to support your patients and your transformation plans

What’s new in the tech world? Generative AI is the latest buzzword

Awareness to Action: Addressing the surge in CSAM

Dealing with the Legacy – Digital Transformation of Windows Server 2012

vSAN 8 Express Storage Architecture

Future of Work Masterclass - Developing an agile workforce

boxxe named Supplier on the TePAS2 IT framework

boxxe Shortlisted for CRN Channel Awards 2023

boxxe Wins Big at Dell Technologies Partner Awards 2023

Future of Work Masterclass - Human connection in a remote world

The Big Switch Off: Embracing cloud-based communications

boxxe Finalists - CRN Women & Diversity in Channel Awards 2023

boxxe recognised by Palo Alto as a NextWave Platinum Innovator

boxxe's Visionary Tech Rebrand

boxxe secures place on SSSNA

Get in touch

New to boxxe? Create a company account