boxxe recognised as a Cisco Preferred Partner under new Partner 360 Program

boxxe has been recognised as a Cisco Preferred Partner under Cisco’s newly launched Partner 360 Program, marking a significant milestone following the most comprehensive overhaul of Cisco’s partner framework in more than a generation.

The new Partner 360 Program replaces Cisco’s long-standing tiered model with a modern, outcome-driven approach that evaluates partners on the value they deliver to customers across the full technology lifecycle. Partner status is now determined by real-world performance, customer experience, technical capability and long-term engagement — rather than certifications alone.

boxxe has achieved Preferred Partner status across Networking, Security, AI & Cloud and Services, reflecting its consistent focus on discovery-led engagement, deep technical expertise and customer outcomes.

Paul Thompson said:

Cisco’s Partner 360 Program has been designed to reflect the realities of today’s tech landscape, where organisations require secure, AI-ready, hybrid solutions supported by partners that can deliver predictable, long-term value.

Under the new model, partners are assessed across four core dimensions — Foundational, Capabilities, Performance and Engagement — with regular measurement to ensure partner status accurately reflects current capability and customer impact.

For customers, the program provides greater transparency and confidence when selecting a partner, with a clear emphasis on delivery quality, lifecycle value and consistency of experience.

The recognition reflects the way boxxe has long approached customer engagement — focusing on understanding organisational goals, designing solutions aligned to business outcomes and supporting customers well beyond implementation.

boxxe’s approach is underpinned by its internal trust framework of credibility, reliability and customer intimacy, combining deep technical knowledge with a strong understanding of customer challenges and priorities.

In addition to its Preferred Partner status, boxxe also holds Expert status in both Customer Experience and Managed Services, further reinforcing its capability to support customers across complex, mission-critical environments.

Cisco’s updated partner framework places increased emphasis on AI-ready infrastructure, secure networking, automation, multicloud environments and integrated architectures — areas where boxxe has continued to invest and innovate.

Through initiatives such as boxxe labs, the organisation develops applications and services built on Cisco platforms that deliver practical outcomes across automation, sustainability, business continuity and actionable insights.

The introduction of the Partner 360 Program represents a significant evolution in how Cisco partners are measured and recognised. Rather than signalling a reduction in rigour, the move away from legacy tiers reflects a renewed focus on relevance, impact and customer success.

For boxxe, the recognition as a Cisco Preferred Partner validates an approach that has always prioritised outcomes over transactions and long-term value over short-term gains.

Organisations seeking a Cisco partner can now do so with greater confidence — supported by a framework that rewards consistency, capability and customer success.