Microsoft 365 Backup Solutions

Reliable cloud‑native protection for every Microsoft 365 workload.

Reduce risk from accidental deletion and cyber threats
Keep your organisation compliant and audit‑ready
Recover data quickly with minimal downtime
Strengthen business resilience with secure, cloud‑native backup

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Microsoft 365 Backup Solutions

What are Microsoft 365 Backup Solutions?

Microsoft 365 (M365) Backup Solutions safeguard your organisation’s data across Exchange, SharePoint, OneDrive, and Teams. They provide secure, automated backups with fast, flexible recovery options that go beyond Microsoft’s native retention limits. The service ensures your data is protected, compliant, and always recoverable when you need it most.

Why choose M365 Backup Solutions from boxxe?

Choosing the right backup partner matters. With boxxe and Druva, you get a secure, scalable, and people‑centred service built for the demands of modern hybrid environments.

Close the gaps Microsoft leaves behind

Many organisations discover too late that native retention isn’t enough. Our solution fills those gaps with long‑term, cloud‑native backups that protect against deletion, ransomware, and policy limitations.

Backups aligned to your compliance needs

Compliance isn’t one‑size‑fits‑all. We map retention rules, governance frameworks, and access requirements to ensure your data is stored, managed, and recoverable in line with your obligations.

Fast, reliable recovery that keeps teams productive

Downtime costs more than lost files — it disrupts teams, projects, and customers. Our backup solution restores files, mailboxes, sites, or conversations in minutes, not days.

Proven partnership: boxxe and Druva

You benefit from Druva’s cloud‑native backup platform combined with boxxe’s hands‑on expertise, strategic guidance, and end‑to‑end support — ensuring your environment remains protected, monitored, and optimised.

The benefits of Microsoft 365 Backup Solutions

Protecting Microsoft 365 is about more than preventing data loss — it’s about enabling confidence, continuity, and compliance. Our solution gives your organisation the resilience required to operate securely in a hybrid or cloud‑first world.

Backups are automated and scalable, reducing IT workload while improving visibility and control. With rapid recovery, your teams stay productive, and your business stays protected.

Cloud‑native resilience

Cloud‑hosted backups eliminate complexity while delivering secure, reliable data storage across all Microsoft 365 workloads.

Faster, simpler recovery

Restore deleted, corrupted, or compromised data quickly with intuitive dashboards, flexible restore options, and clear reporting.

Compliance and governance support

Built‑in audit trails, predictable retention policies, and secure storage help your organisation meet regulatory and governance requirements.

Protection from cyber threats

Strengthen your defence against ransomware and malicious deletion with secure, off‑platform backups stored separately from Microsoft’s environment.

Business continuity you can trust

Ensure key teams stay operational with reliable data availability, even during incidents, outages, or cyber‑attacks.

Why your organisation needs M365 Backup Solutions from boxxe

Hybrid work, cyber threats, and stringent regulations have amplified the risk of data loss across Microsoft 365.

Relying on recycle bins and default retention policies leaves organisations exposed. Without a dedicated backup solution, accidental deletion, ransomware, and compliance failures can lead to costly operational disruption.

Accidental or malicious deletion

Human error happens — and when it does, you need recovery options that go far beyond Microsoft’s time‑limited retention.

Limited native retention

Microsoft is not responsible for long‑term data protection. Without independent backups, essential files may be lost permanently.

Growing cyber threats

Ransomware increasingly targets Microsoft 365 workloads. Off‑platform backups give you a safe, uncompromised recovery point.

Compliance and audit readiness

Regulators expect robust retention, security, and recovery processes. Our solution simplifies audits and strengthens compliance posture.

M365 Backup Solutions explained

How boxxe and Druva deliver secure, scalable protection

Our Microsoft 365 Backup Solutions combine boxxe’s technical expertise with Druva’s proven cloud‑native platform to deliver a simple, reliable, and highly secure backup service. We start by assessing your current data protection approach, compliance requirements, and operational needs. From there, we design a tailored backup strategy that closes gaps, reduces risk, and improves recovery speed.

Druva protects Exchange, OneDrive, SharePoint, and Teams through automated, policy‑driven backups stored securely in the cloud. Dashboards and intuitive reporting give full visibility into backup status, recovery testing, and compliance alignment. Restore options range from individual files and emails to full sites or mailboxes.

We ensure backups and retention policies align with your governance frameworks, business continuity plans, and regulatory obligations. Then we match user profiles to the appropriate Druva licensing model, supporting predictable cost control. Throughout the engagement, boxxe delivers guidance, training, and ongoing service management to ensure the solution remains effective and scalable.

Development & delivery methodology

1. Discovery & Assessment
We analyse your existing Microsoft 365 protection, risk profile, and compliance needs.

2. Solution Mapping
We align Druva’s capabilities with your organisational requirements and design a tailored backup and recovery plan.

3. Deployment & Configuration
Our experts configure backup policies, retention settings, user mappings, and reporting dashboards.

4. Validation & Knowledge Transfer
We conduct recovery testing, validate end‑to‑end performance, and onboard your teams.

5. Ongoing optimisation
boxxe provides proactive monitoring, analysis, and service management to keep protection aligned with evolving needs.

Summary

Our Microsoft 365 Backup Solutions deliver secure, automated, cloud‑native protection for Exchange, SharePoint, OneDrive, and Teams. Backed by Druva’s proven technology and boxxe’s hands‑on expertise, the service reduces risk, strengthens compliance, and ensures fast, reliable recovery.

Structured delivery phases provide clarity and confidence, from assessment through deployment to ongoing optimisation.

With long‑term retention, strong ransomware protection, and flexible restore options, the service gives your organisation the resilience and continuity it needs to operate securely and efficiently.

Contents

What you get

Free assessment

You receive a complete, cloud‑native backup service designed to protect your M365 environment with confidence and clarity.

A full assessment of your current Microsoft 365 data protection
Tailored retention and compliance‑aligned backup policies
Automated backups across all key workloads
Fast, flexible recovery when incidents occur
Ongoing support, monitoring, and optimisation from boxxe experts

Book your free assessment

What our customers have to say

"SaÏd Business School see boxxe as an extension to their own company. And one of the things we've tried to instill, is that as a managed service partner, we would like boxxe to look after our network, as if it were their own. We trust and empower boxxe to do that and the partnership works really well with that foundation in place."

Mark Bramwell

CIO

SaÏd Business School

“The delivery of the UK MNP for Bold Quest 2025 was executed with professionalism and technical precision. The system federated on schedule, met all security requirements, and operated without issue during live execution. The support provided throughout build and deployment was instrumental to the UK’s successful participation.”

Jack Gillum

Assistant Head, International Experimentation, Integrated Warfare Centre

Cyber & Specialist Operations (CSOC)

Key strategic partnership

Our Microsoft 365 Backup Solutions are powered by strong partnerships with an industry‑leading vendor. This relationship ensures reliable, scalable, and secure protection for every organisation.

FAQs

Choosing the right backup solution often raises important questions—especially when it involves protecting your organisation’s most valuable data.

Our FAQs are designed to give clear, straightforward answers to the concerns we hear most from IT leaders and teams.

Explore below to understand how Microsoft 365 Backup Solutions can strengthen resilience, reduce risk, and simplify day‑to‑day operations.

Why do we need backup if Microsoft already protects our data?

Microsoft’s native protection covers availability, not long‑term recovery. Our solution provides independent, long‑term, off‑platform backups essential for compliance and ransomware defence.

How quickly can lost data be restored?

Recovery is fast and flexible — from individual files to full mailboxes or sites — helping reduce downtime and maintain productivity.

Will this add complexity for our IT team?

No. Automated backups, intuitive dashboards, and centralised reporting make the service simple to manage and reduce administrative burden.

Is it compatible with hybrid environments?

Yes. The solution supports cloud‑first and hybrid workplace models, ensuring consistent protection regardless of architecture.

Does it help with compliance and audits?

Absolutely. Retention policies, audit trails, and secure storage support regulatory compliance and simplify audit preparation.

Protect your organisation with M365 Backup Solutions

Book your free assessment

Secure your data, strengthen resilience, and recover quickly from threats or accidental loss.

Automated, cloud‑native protection across Microsoft 365
Fast, reliable recovery that keeps your teams working
Support aligned to compliance, governance, and business needs
Delivered by trusted UK experts

Start your protection journey today with a free assessment.

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Saïd Business School

Improved performance, resilience and security to help this higher education institution stay agile, secure and future-ready.

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Delivering rapid secure network deployment for International Coalition Exercise

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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Microsoft 365 Backup Solutions

What are Microsoft 365 Backup Solutions?

Why choose M365 Backup Solutions from boxxe?

Close the gaps Microsoft leaves behind

Backups aligned to your compliance needs

Fast, reliable recovery that keeps teams productive

Proven partnership: boxxe and Druva

The benefits of Microsoft 365 Backup Solutions

Cloud‑native resilience

Faster, simpler recovery

Compliance and governance support

Protection from cyber threats

Business continuity you can trust

Why your organisation needs M365 Backup Solutions from boxxe

Accidental or malicious deletion

Limited native retention

Growing cyber threats

Compliance and audit readiness

M365 Backup Solutions explained

How boxxe and Druva deliver secure, scalable protection

Development & delivery methodology

Summary

What you get

Free assessment

What our customers have to say

Key strategic partnership

FAQs

Why do we need backup if Microsoft already protects our data?

How quickly can lost data be restored?

Will this add complexity for our IT team?

Is it compatible with hybrid environments?

Does it help with compliance and audits?

Protect your organisation with M365 Backup Solutions

Book your free assessment

Related resources

Saïd Business School

CSOC - Bold Quest 2025

Maximising Value - How boxxe enhances your Microsoft experience

Microsoft

Explore related services

M365 Security Assessment

M365 Security Accelerator