Modern Data Centre

Modernise your infrastructure with confidence, control and expert support.

Improve resilience and uptime
Reduce cost, risk and complexity
Free teams from firefighting
Plan hybrid and private cloud with clarity

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What is a Modern Data Centre?

Modern Data Centre brings together expert services that help organisations assess, manage, protect and modernise their infrastructure. It supports on-premises, hybrid, private cloud and virtualised environments, helping teams improve resilience, simplify operations and make confident technology decisions.

Why choose Modern Data Centre from boxxe?

Clearer infrastructure decisions

Know what you have, what matters and what to do next.

Our assessment-led approach gives you a reliable view of workloads, applications, data, cost and risk. You gain practical recommendations that help stakeholders align around the right path forward.

Stronger resilience

Protect critical platforms, services and data.

From backup protection to managed virtualisation and proactive infrastructure operations, boxxe helps reduce downtime, improve recovery and strengthen continuity across the environments your people depend on every day.

Simplified operations

Less firefighting. More time for strategic work.

UK-based experts help monitor, manage, optimise and support complex infrastructure. This reduces pressure on internal teams and creates more capacity for transformation, service improvement and long-term planning.

Better control of cost and risk

Make decisions with evidence, not guesswork.

We help you understand where spend, risk and technical debt are building. Clear reporting, capacity insight and practical roadmaps support stronger budgeting, procurement and governance decisions.

Expert support that fits your estate

Flexible services for real-world environments.

Whether you need assessment, managed service support, backup, Break Fix or private cloud guidance, boxxe aligns the right level of expertise, ownership and service control to your organisation.

Our capabilities

Modern Data Centre brings together services that help you understand, protect, support and optimise the infrastructure behind your organisation. Use this section to guide users to the right service, whether they need assessment, managed operations, virtualisation support, backup protection or hardware repair.

Backup Management

Reliable, expert backup protection that keeps your organisation resilient and ready.

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Break Fix

Fast, expert hardware fixes that keep your organisation running.

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Hybrid Infrastructure Assessment

Turn infrastructure uncertainty into a clear, confident plan for modernisation.

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IT Infrastructure Management Services

Confident, proactive operations that free your team to focus on strategy.

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Managed Microsoft Virtualisation Service

Keep Microsoft Hyper-V stable, secure and under control - without stretching your internal team

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Managed VMware Service

Keep your VMware platforms stable, secure and ready for what comes next.

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Private Cloud Readiness Assessment

Make confident private cloud decisions before renewal pressure takes control.

Find out more

Modern Data Centre

Modernise, protect and manage your data centre with expert hybrid infrastructure support built for UK organisations.

Chat to an expert

Our Modern Data Centre partners

Our Modern Data Centre services are supported by strong partner relationships across enterprise infrastructure, virtualisation, cloud, server and storage technologies. These partnerships help us deliver trusted, practical solutions backed by proven platforms and specialist expertise.

FAQs

If you are reviewing infrastructure strategy, managing renewal pressure or trying to reduce operational risk, these FAQs answer common questions from IT leaders, transformation managers and procurement teams. They are here to help you move forward with clarity and confidence.

How much does Modern Data Centre support cost?

Costs depend on the services you need, the size and complexity of your environment, the level of support required and the outcomes you want to achieve. Some services are assessment-led, while others use managed service or fixed-price contract models. boxxe will help you define scope clearly so you can understand value, budget with confidence and avoid unnecessary spend.

How long does it take to get started?

Timelines vary by service. Assessments can usually begin with discovery, stakeholder workshops and technical data collection, while managed services require onboarding, service model definition and transition planning. The aim is always to create insight quickly, minimise disruption and give your team a clear route from initial engagement to practical next steps.

Will Modern Data Centre services work with our existing environment?

Yes. These services are designed for real-world infrastructure estates, including on-premises, hybrid, private cloud, VMware, Microsoft Hyper-V, servers, storage, user devices and cloud workloads. boxxe starts by understanding your current setup, business priorities and operational pressures, then recommends the right level of support for your environment.

How do you manage security and compliance risk?

Security and governance are built into the way services are delivered. Depending on the service, this can include immutable backup storage, encryption, policy-aligned retention, ITIL-aligned change management, recognised service standards, monitoring, reporting and structured operational control. This helps reduce risk while supporting audit, compliance and stakeholder confidence.

What support is available after deployment or assessment?

boxxe can support you beyond the initial assessment or service setup. Options include managed infrastructure operations, virtualisation support, backup management, Break Fix, service reviews, reporting, capacity planning, lifecycle guidance and continual improvement. This gives your organisation a practical way to keep improving as needs, risks and workloads change.

Do we keep control of our infrastructure?

Yes. Modern Data Centre services are designed to give you the right balance of control, visibility and expert support. In some cases, you may retain operational responsibility while gaining monitoring and guidance. In others, you may choose to transfer more day-to-day management to boxxe through a structured managed service model.

Hear from our customers

"boxxe Group worked with us to 'think outside the box' and take our partnership into new territory. Together, we achieved the best possible outcome for a high-profile client at the heart of government... boxxe Group saw all the challenges and solved them. This project succeeded on two fronts – providing a bespoke, advanced technical solution combined with a commercial model that suited our client precisely."

Nicky Stewart

Commercial Director

UKCloud

boxxe has been responsive, open and collaborative. Management of the projects has been very good, with flexibility and agility. We really get the impression that the core team in boxxe really cares about delivering a good service to us.

Employee

Organisation Representative

UK Central Government

The boxxe Group was able to create a private cloud that meets all of our needs at ParentPay.

Jay Payne

Group Service & Operations Director

ParentPay Group

We have been a customer of boxxe's for over 4 years. We initially started our engagement with boxxe when an agreement was up for renewal. After winning a close tender competition, boxxe has been an invaluable partner ever since.

Hassan Bahrani

Head of IT

Thirteen Group

"SaÏd Business School see boxxe as an extension to their own company. And one of the things we've tried to instill, is that as a managed service partner, we would like boxxe to look after our network, as if it were their own. We trust and empower boxxe to do that and the partnership works really well with that foundation in place."

Mark Bramwell

CIO

SaÏd Business School

Start your Modern Data Centre conversation

Get clearer infrastructure decisions, stronger resilience and expert support that helps your organisation reduce risk, simplify operations and plan what comes next.

Understand your estate with evidence-led insight
Improve uptime, resilience and recovery
Reduce pressure on internal IT teams
Work with experienced UK-based specialists

Tell us what you need and we’ll help you find the right Modern Data Centre service.

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Related resources

Explore related Modern Data Centre resources, including case studies and insight content that show how organisations improve performance, resilience, scalability and operational efficiency through better infrastructure decisions and expert support.

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boxxe enhanced ParentPay's infrastructure, supporting performance, scalability and resilience across their digital platform for long-term growth.

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Improved performance, resilience and security to help this higher education institution stay agile, secure and future-ready.

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Start your Modern Data Centre conversation

Get clearer infrastructure decisions, stronger resilience and expert support that helps your organisation reduce risk, simplify operations and plan what comes next.

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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Modern Data Centre

What is a Modern Data Centre?

Why choose Modern Data Centre from boxxe?

Clearer infrastructure decisions

Stronger resilience

Simplified operations

Better control of cost and risk

Expert support that fits your estate

Our capabilities

Backup Management

Break Fix

Hybrid Infrastructure Assessment

IT Infrastructure Management Services

Managed Microsoft Virtualisation Service

Managed VMware Service

Private Cloud Readiness Assessment

Modern Data Centre

Our Modern Data Centre partners

FAQs

How much does Modern Data Centre support cost?

How long does it take to get started?

Will Modern Data Centre services work with our existing environment?

How do you manage security and compliance risk?

What support is available after deployment or assessment?

Do we keep control of our infrastructure?

Hear from our customers

Start your Modern Data Centre conversation

Related resources

UKCloud

ParentPay

Saïd Business School

Thirteen Group

VMware by Broadcom: The change and impact?

Start your Modern Data Centre conversation