Backup Management

Reliable, expert backup protection that keeps your organisation resilient and ready.

Protects critical data across on‑prem and cloud
Reduces complexity with centralised management
Improves recovery speed and business continuity
Strengthens compliance and security posture

Speak to an expert Explore featured case studies

What is Backup Management?

Backup Management is a fully managed service that protects your organisation’s data across on‑premises, cloud, and hybrid environments. It ensures your information is backed up, recoverable, secure, and aligned with compliance requirements.

Why choose Backup Management from boxxe?

Your organisation needs a dependable, expert‑led approach to safeguarding critical data. Our Backup Management service combines deep technical capability with a strong track record in the UK corporate and public sectors.

End-to-end protection

We secure traditional infrastructure and modern cloud environments, giving you confidence that all data is protected under one managed service.

Strong security and compliance

Immutable storage, encryption, and policy‑aligned processes help defend against ransomware and support strict governance requirements.

Reduced operational burden

Daily checks, monitoring, and central oversight remove complexity so teams can focus on strategic initiatives.

Fast, reliable recovery

Granular restore options help reduce downtime and keep your organisation running smoothly.

The benefits of Backup Management

Backup Management strengthens resilience, simplifies IT operations, and supports long‑term digital growth. It reduces the risk of data loss, improves visibility across workloads, and frees internal teams from day‑to‑day backup administration.

By combining modern security controls with streamlined management, the service creates a reliable foundation for business continuity and compliance.

Reduced risk

Scheduled and verified backups protect against deletion, corruption, and cyber threats.

Operational efficiency

Automation and proactive monitoring reduce manual effort and deliver consistent reliability.

Scalability

Flexible capacity and cloud support ensure the service adapts to new workloads and organisational growth.

Compliance & governance

Retention policies, audit trails, and aligned processes support regulated industries and internal governance standards.

Why your organisation needs Backup Management from boxxe

Hybrid and distributed environments make backup more complex — and more essential. As data grows across systems and cloud platforms, organisations face increased cyber threats, operational pressure, and governance demands.

Data loss risk

Accidental deletion, ransomware, or system failure can halt business operations. Reliable backup is critical.

Compliance pressure

Regulated industries require auditable, well‑managed data retention.

Compliance risks

Navigating regulatory requirements and fines. Brief description of pain point and solution to that business challenge.

Limited resources

Internal teams often lack bandwidth to manage daily backup operations.

Featured case studies

See how we help organisations improve performance, resilience, scalability and operational efficiency through hybrid infrastructure modernisation.

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Saïd Business School

Improved performance, resilience and security to help this higher education institution stay agile, secure and future-ready.

Read the full case study

^-^{CASE STUDY-}

Adam Smith International

Secure, reliable and scalable IT services for teams operating in some of the world’s most challenging environments.

Read the full case study

Backup Management explained

Comprehensive data protection across all environments

Backup Management provides complete protection for your infrastructure, cloud workloads, and SaaS data. It covers traditional servers, storage, virtual environments, and Office 365, ensuring consistent and reliable safeguarding across your estate.

Immutable storage and encryption

Modern threats such as ransomware and accidental deletion are mitigated through security measures including immutable storage and encryption. This ensures backup data remains secure and tamper‑proof.

Complete visibility of backup operations

The service reduces operational complexity by offering a centralised approach to scheduling, monitoring, capacity, and reporting. Daily health checks and proactive oversight provide complete visibility of backup operations.

Strengthened compliance

Compliance is strengthened through policy‑aligned retention, audit capabilities, and SLA‑backed governance practices.

Managed Service or BaaS

Backup Management is available as a fully managed service or Backup‑as‑a‑Service, adapting to organisational scale and providing predictable cost models that grow with your environment.

Fast, granular recovery enables restoration of individual items or entire systems, reducing downtime and supporting continuity.

Summary

Complete coverage

Backup Management secures data across infrastructure, cloud, and SaaS services with one unified, reliable solution.

Security‑focused

Immutable storage and strong governance practices protect against cyber threats and support compliance.

Simplified operations

Centralised management, daily checks, and proactive monitoring reduce manual effort and enhance reliability.

Fast recovery

Granular restore options ensure your organisation can quickly return to normal operations.

Contents

What you get

With boxxe Backup Management you receive a comprehensive backup service that protects your organisation’s data and reduces operational burden. This includes:

Infrastructure and cloud backup
Proactive monitoring and daily checks
Secure, immutable storage
Granular recovery across workloads
Flexible delivery as a managed service or BaaS

Speak to an expert

Hear from our customers

See how organisations have strengthened data protection, improved recovery readiness, and reduced operational risk with our service.

“What we are doing is amazing in the network project with boxxe Group. Edinburgh Airport has an old, complex, and difficult to manage network. Working with boxxe Group we’ve designed, built, and implemented a new network using cutting edge Cisco tech.

We’ve worked very closely with the boxxe Group to design and implement that. We wanted a tech partner that we can trust and work closely with, and the boxxe Group is an incredible partner for us. Their technical skill and level of understanding are phenomenal.”

Denis McIlroy

Head of IT

Edinburgh Airport

The partner we chose had to be knowledgeable, utterly trustworthy and have relentless attention to detail so they could spot anything we might have missed. With boxxe Group, we’ve felt entirely confident. Without their expertise, this would have been a high-risk venture... We could have gone with bigger IT partners, but I don’t think they would have provided the engagement, services, and consistency we’ve received from boxxe Group. Our partnership has been exactly what we needed.

Adrian Hollister

Head of IT and Cyber Security

ASI

"SaÏd Business School see boxxe as an extension to their own company. And one of the things we've tried to instill, is that as a managed service partner, we would like boxxe to look after our network, as if it were their own. We trust and empower boxxe to do that and the partnership works really well with that foundation in place."

Mark Bramwell

CIO

SaÏd Business School

Key partnerships

Our Backup Management service is delivered with trusted industry partners to ensure best‑in‑class performance and resilience.

FAQs

Still have questions? Find answers to commonly asked questions about how our Backup Management can work for you.

How much does the service cost?

Pricing is predictable and scales with users or data footprint, helping avoid hidden costs.

How quickly can we recover data?

Granular restore capabilities ensure responsive recovery across files, databases, and full systems.

Does it support cloud and on‑prem systems?

Yes — both infrastructure and cloud workloads are fully supported.

How does it support compliance?

Retention controls, audit capabilities, and ITIL‑aligned processes aid governance.

What monitoring is included?

Daily health checks and proactive oversight ensure backup consistency.

Get started with Backup Management

Build resilience with reliable, secure backup protection designed for modern IT environments.

End‑to‑end data protection
Strong compliance and security
Faster, dependable recovery
Flexible managed service options

Speak to an expert today.

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Build resilience with reliable, secure backup protection designed for modern IT environments.

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Related resources

Read more about our services and solutions, and see how we transform technology into real success.

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Edinburgh Airport

Delivering a software defined network to support future growth.

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Beware the gap in your backups that many organisations fail to address

Protect your high-value data. Find out what to consider and why it matters.

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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Backup Management

What is Backup Management?

Why choose Backup Management from boxxe?

End-to-end protection

Strong security and compliance

Reduced operational burden

Fast, reliable recovery

The benefits of Backup Management

Reduced risk

Operational efficiency

Scalability

Compliance & governance

Why your organisation needs Backup Management from boxxe

Data loss risk

Compliance pressure

Compliance risks

Limited resources

Featured case studies

Saïd Business School

Adam Smith International

Backup Management explained

Comprehensive data protection across all environments

Immutable storage and encryption

Complete visibility of backup operations

Strengthened compliance

Managed Service or BaaS

Summary

Complete coverage

Security‑focused

Simplified operations

Fast recovery

What you get

Hear from our customers

Key partnerships

FAQs

How much does the service cost?

How quickly can we recover data?

Does it support cloud and on‑prem systems?

How does it support compliance?

What monitoring is included?

Get started with Backup Management

Related resources

Edinburgh Airport

Digital Preservation

Beware the gap in your backups that many organisations fail to address