boxxe Labs - Smarter, faster, more resilient networking

Enable elevated value and returns on your investment in networking.

Get more from your infrastructure with our impactful innovations
Accelerate transformation with simpler, smarter deployments
Get actionable insights on your network to act sooner against risk
Optimise your infrastructure to save money, time and increase efficiency

Book a free demo

Experience-based innovation

boxxe Labs is our multi-award-winning innovation practice that delivers leading capabilities in networking. Through our in-house built solutions and passionate innovators, we enable organisations to extract more value and benefits from their Cisco technology investments.

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Awards and recognition

boxxe Labs from the boxxe Group has been recognised as leading global innovative offering in the networking world that can enhance and optimise your infrastructure.

Cisco Global Partner Innovation Challenge Winner 2022 & 2023
Cisco Global Partner Innovation Challenge Finalist 2020 & 2021
Cisco Global Digital Sustainability Challenge Winner
Cisco Meraki Global Hackathon Winner
Cisco EMEA Sustainability Partner of the Year
Cisco UK&I Sustainability Partner of the Year

Cisco UK&I Innovation Partner of the Year
Cisco UK&I Sustainability Challenge Winner
Cisco UK&I Fast Future Innovation Awards (FFIA) 1^st Place Winner
CRN Sustainability in Tech Awards - Judge Commended: Best Sustainable Customer Project of the Year

Our services and solutions

boxxe Labs

Supporting your organisation to deliver more outcomes, savings and value from a network infrastructure investment.

Network Intelligence

INTELLIGENCE & INSIGHTS

Created to overcome you network pain points, from poor visibility, to increased security risks, our Network Intelligence solution gives you actionable observability across your network.

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WiserWatts

SUSTAINABLE NETWORKING

Maximise your network capabilities, optimise your investments and decarbonisation strategy through our approach to sustainable networking with our multi-award winning solution.

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Assure

DISASTER RECOVERY FOR CLOUD NETWORKING

Providing a first line of defence against accidental change gone wrong or a cybersecurity breach. Our Assure service remotely backs up, protects, and rapidly restores your Cisco Meraki environment.

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Nucleus

AUTOMATED SERVICE DELIVERY

Developed with our customers and with the purpose to save you time, cost and resource, our Automation solution, Nucleus, aims to improve the adoption of new technology across your business.

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Custom Design Solutions

BESPOKE EXPERIENCES

With our consultative workshops, we deliver more from your Cisco integration. Working together to meet your bespoke requirements, we enable you to deliver on your business outcomes.

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boxxe Labs - Free demo

FULL SUITE

Book your free demo today and discover how you can maximise your network visibility, decrease deployment times, enable digital resilience and reduce your carbon emissions with an overview of our full software suite.

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Why choose boxxe Labs for networking innovation?

Outcome driven innovation

From idea to impact

Custom Design Solutions from boxxe Labs captures the best opportunities, collaboration on new ideas, and transforms innovative concepts into fast business outcomes is where our innovation practice comes into its own. We deliver original innovation and added-value solutions to our customers, improving their experience and driving better returns from their networking investment.

Resilience by design

Continuity you can prove

Assure from boxxe Labs adds automated backups and the best recovery time objective in the market for Cloud Networking (Cisco Meraki), with regular disaster recovery testing and 24/7 UK‑based NOC expertise. You reduce the extended downtime risk, meet governance and compliance expectations with an SLA-based fast recovery when incidents strike.

Simplified technology adoption

Less manual. More control

Nucleus from boxxe Labs codifies repeatable tasks and enables zero‑touch provisioning across Cisco technology projects. Combined with focused automation, it cuts engineering effort, accelerates change windows and reduces configuration drift.

Actionable insights

Know your network

Network Intelligence from boxxe Labs provides a new level of observability across a Cisco & Meraki infrastructure with automated reporting, focused lifecycle management, risk alerts, and expert-led technology roadmap assessments — so you optimise spend and increase time efficacy.

Sustainable savings

Lower energy usage. Lower operational cost

WiserWatts from boxxe Labs supports centrally orchestrated policy‑driven energy management across your branch and campus networks to help reduce wasted consumption in a measured, controlled way that aligns with sustainability goals.

Our boxxe Labs partners

We collaborate with a trusted group of leading vendors in networking, cloud and automation to deliver secure, proven outcomes across the public and private sector.

FAQs

How much does a boxxe Labs engagement cost?

Costs depend on scope, complexity and timelines. We start with a short discovery to confirm outcomes, risk areas and ROI. You’ll receive a transparent proposal with phases, deliverables and pricing options—fixed‑price for defined work, or time‑and‑materials for iterative development.

What’s the typical timeline to deliver results?

Most teams see value in weeks, not months. For example, Custom Design Solutions are typically scoped, built and quality‑assured in 2–4 weeks, while Network Intelligence delivers visibility rapidly, and Assure prioritises early resilience gains before scaling.

Will this work with our existing network and cloud stack?

Yes. We design around real environments — multi‑vendor networks, hybrid cloud and legacy dependencies. Integration plans include baselines, change control and rollback paths. Where upgrades are essential, we’ll outline options and minimise downtime.

How do you address security and compliance?

Security is embedded from the start. We align with your policies and regulatory needs, implement least‑privilege access and audit trails, validate changes in controlled environments, and provide clear documentation for risk, controls and evidence.

What support do we get post‑deployment?

Choose handover with training and runbooks, co‑managed support, or fully managed services. We offer health checks, update cycles and continuous improvement sprints to keep visibility current, resilience strong and automation safe as your estate evolves.

Read what our customers say

"Network Intelligence is the eyes and ears across our Cisco infrastructure. It shines a light on defects and risks that need attention and helps us avoid technical debt."

Nick Wilkinson

Infrastructure Manager

Tokio Marine Kiln

"Network Intelligence has helped us track EOL and budget management. Historically we would have sent engineers to assess, but now we can track through our Network Intelligence platform. It also supports our sustainability goals by reducing energy waste and costs."

Michael Chute

Head of Platform Engineering

Domino’s

“This is fantastic work and achievement. In all the years I've been in networking, I've never seen a change of this significance rolled out in anywhere near that time.... more like months rather than minutes. Truly outstanding and supports the exact message we give to customers.”

Ken Hobbs

Enterprise SE

Cisco

"We didn't want to get into a firefighting situation; kick the windows in and fix the door later.

We knew we needed to collaborate with a partner who shared our values; a partner that our people could feel at home with, and a firm that we could trust to co-own and drive the future of our tech with us.

We found that with the boxxe Group."

Customer Representative

Global Investment Bank

“This has allowed us to glean even more value from Meraki through API integrated applications. This allows us to turn off our infrastructure overnight – helping towards our sustainability targets."

Rob Morton

Group Executive Director of ICT

TEC Partnership

“Sustainability cannot be advanced by one person or company alone… boxxe are pioneers who leverage their capabilities and innovative spirit to create positive impact together with us.”

Christian Zachriat

Global Sustainability Lead

Cisco

Make your next move with boxxe Labs

Gain access to proven industry-leading innovations powered by boxxe Labs that cuts costs, saves time and increases efficiency through automation.

Get more from your infrastructure with our impactful innovations
Accelerate transformation with simpler, smarter deployments
Gain actionable insights into your network to act sooner against risk
Optimise your infrastructure to save money, time and increase efficiency

Start now—book a free demo or a no-obligation discovery call.

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boxxe Labs related resources

How boxxe Labs empowers us to achieve the unachievable

_-_Ebook-

More good days, powered by automation, integration and intelligence. The philosophy behind our in-house software development practice weaves through everything we do here at boxxe.

Download our Ebook

Assure from boxxe labs

_-_{Information sheet-}

With the explosion in adoption and consumption of cloud services, it’s no surprise that cloud-based networking services are becoming increasingly mainstream.

Download our Info Sheet

Nucleus from boxxe labs

_-_{Information sheet-}

Technology continues to evolve at a rapid pace introducing an inevitable impact on the people, processes, and systems critical in its successful adoption.

Download our Info Sheet

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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boxxe Labs - Smarter, faster, more resilient networking

Experience-based innovation

Awards and recognition

Our services and solutions

boxxe Labs

Network Intelligence

WiserWatts

Assure

Nucleus

Custom Design Solutions

boxxe Labs - Free demo

Why choose boxxe Labs for networking innovation?

Outcome driven innovation

From idea to impact

Resilience by design

Continuity you can prove

Simplified technology adoption

Less manual. More control

Actionable insights

Know your network

Sustainable savings

Lower energy usage. Lower operational cost

Our boxxe Labs partners

FAQs

How much does a boxxe Labs engagement cost?

What’s the typical timeline to deliver results?

Will this work with our existing network and cloud stack?

How do you address security and compliance?

What support do we get post‑deployment?

Read what our customers say

Make your next move with boxxe Labs

boxxe Labs related resources

How boxxe Labs empowers us to achieve the unachievable

Assure from boxxe labs

Nucleus from boxxe labs

General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who we share your personal data with

Who we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes

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