Real customer experiences help decision-makers understand the operational value of faster, managed network recovery.
CAE Technology Services Limited is now part of the boxxe Group and we are delighted to welcome you to the boxxe website.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
What is Assure?
Assure, powered by boxxe Labs, is a managed cloud‑networking, data backup and rapid-restore service for Cisco Meraki/Cisco Networking Cloud. It continuously captures operational changes and restores deleted Cisco devices, networks and configuration templates fast - reducing disruption, financial risk and reputational damage.
Why choose Assure from boxxe Labs
Many organisations assume their Cisco Meraki infrastructure includes native backup and disaster recovery (DR) because it is cloud-managed. In reality, Cisco’s model places responsibility for protecting and recovering network configurations with the customer.
This means if something is accidentally deleted, changed incorrectly or maliciously compromised, rebuilding networks and configuration templates manually can take days or weeks.
Assure closes this resilience gap with automated, immutable backups, real-time configuration capture and rapid restoration, enabling network services to be recovered in minutes rather than days. Backed by a 30-minute SLA and 24/7 UK-based expertise, Assure helps reduce operational risk, protect business continuity and keep critical services running when they matter most.
Expert help around the clock
Our dedicated 24/7 NOC support provides expert backup, testing, and restoration services, ensuring your team has specialist assistance throughout the recovery process.
Deep Cisco Meraki expertise
boxxe combines deep Cisco Meraki expertise with a fully managed recovery service, backed by top tier Cisco networking partner credentials.
Recover fast, at scale
Backed by a 30-minute SLA, your organisation benefits from a rapid, fully managed response, with sites restored in seconds to reduce network outages from days to minutes.
Why AI increases the urgency
AI is compressing the time between vulnerability discovery and exploitation. Attackers can analyse systems and scale established techniques faster, while defenders still work within testing, change control, maintenance and resource constraints. More frequent patching and version changes can also increase the effort needed to maintain compatible recovery components.
Assure helps close this gap. It does not replace prevention, patching or security controls. It strengthens the recovery side of cyber resilience, helping you restore network operations quickly and consistently if controls are bypassed or an operational mistake occurs.
The benefits of Assure
When connectivity fails, revenue, productivity, services and trust can all be affected. Limit the cost and business impact of network disruption.
Why your organisation needs Assure for networking DR
Cisco Meraki networks underpin business-critical operations across corporate and public sector organisations. Yet many recovery plans protect applications and data while leaving network configurations exposed. AI is accelerating vulnerability discovery and attack activity, making assured recovery more crucial than ever.
Assure - In detail
A managed route back to a working Cisco Meraki network
Assure is designed specifically for organisations that rely on Cisco Meraki to keep operations connected. It protects critical configuration data and provides managed restoration following a cyber incident, human error, accidental deletion, misconfiguration, failed change, vendor failure or malicious insider incident.
The service addresses a common blind spot. Meraki is cloud-managed, but cloud management is not the same as disaster recovery. If configuration data is removed from the Meraki Dashboard, organisations without a dedicated recovery capability may face a slow, manual rebuild at the worst possible time.
Protection focused on the network
Traditional recovery plans commonly prioritise servers, applications and business data. Assure focuses on the configuration, policies and operational state that keep the network functioning. This creates a practical route to restore connectivity rather than reconstructing it under pressure.
The service is built to help you:
Protect critical Cisco Meraki configuration data.
Restore services through a controlled, repeatable process.
Reduce recovery time compared with manual rebuild approaches.
Maintain visibility of recovery readiness.
Keep backup and restore components aligned with Cisco patching and versioning.
Managed support when time matters
Assure combines backup capability with fully managed restoration. A dedicated boxxe NOC team provides 24/7 support under a 30-minute SLA. This gives your organisation access to specialist help during critical incidents without requiring internal teams to maintain the same round-the-clock capability.
Our market-leading Cisco Meraki expertise helps turn recovery from an uncertain technical task into a managed business response. boxxe is positioned in the source material as a Cisco Networking Preferred Partner and Cisco Strategic Networking ISV Partner, bringing deep networking knowledge together with specialist disaster recovery and resilience capability.
Delivery methodology
Phase 1: Discover and assess. We establish how your Meraki configuration is protected today, clarify recovery ownership and identify gaps in readiness. This gives stakeholders a shared view of risk and business impact.
Phase 2: Establish protection. We put the backup and recovery capability in place for the Cisco Meraki environment, creating the foundation for a clean and repeatable restoration process.
Phase 3: Prepare for recovery. We align the service to the environment and ensure recovery arrangements remain compatible with Cisco patching and versioning. This reduces uncertainty before an incident occurs.
Phase 4: Manage and restore. boxxe provides ongoing managed support through the 24/7 NOC. When recovery is required, the team responds under the 30-minute SLA and follows the controlled restore route.
Phase 5: Maintain readiness. Recovery readiness remains visible and supported over time, helping your organisation retain confidence as the network, threat landscape and Cisco environment change.
Summary
Expert recovery. Human support.
Recover faster
Assure protects Cisco Meraki configurations and provides a controlled route back to service, reducing reliance on slow manual rebuilds.
Stay ready
Managed upkeep helps keep backup and restore components aligned with Cisco patching and versioning.
Get expert help
Our dedicated boxxe NOC provides 24/7 support with a 30-minute SLA when disruption strikes.
Protect what matters
We combine deep Cisco Meraki expertise with a human-centred approach, helping corporate and public sector teams minimise downtime, maintain operational control and recover with confidence as AI and cyber risks accelerate.
What you get
Market leading Cisco Meraki expertise
Full backup and recovery network solution with a 30-minute SLA
Fully managed service - including keeping up-to-date with patching and Cisco versioning
Complete visibility of recovery readiness
Cyber resilience and business continuity - in a critical event downtime is minimised.
Dedicated 24/7 boxxe support service (NOC team)
boxxe = Cisco Networking Preferred Partner and Cisco Strategic Networking ISV Partner. Deep Cisco Meraki networking expertise with specialist disaster recovery and resilience services.
"One of the things we are finding out, and working with our partners with boxxe Group, is how we can leverage the information the platform gives us to better understand the estate that we have. It is the ingenuity of technology partners that enabled us to build the provisioning system, that we were able to provision a network for a secondary school, in a couple of hours."
Simon Billington
ICT & Infrastructure Manager
Wrexham County Borough Council
"Network Intelligence gives us in-depth insights on our install base across every site and we are also using Assure that provides us with peace of mind and security in the event of data loss on the Cisco Meraki platform. We couldn't be happier and it's refreshing to work with our partner boxxe Group, who are prepared to give something back; that not only helps the environment but also saves us money."
Rob Morton
Group Executive Director of ICT
TEC Partnership
Key partners
Strong partnerships. Deeper expertise.
Our Cisco networking relationships support the specialist knowledge behind Assure and help us deliver dependable outcomes for Cisco Meraki environments.
FAQs on the Assure network backup service
Explore the questions IT leaders, transformation managers and procurement teams ask when assessing network recovery. If you need more detail, our specialists are ready to help.
Cisco Meraki is cloud-managed, but cloud management does not automatically provide a dedicated disaster recovery service when configuration data is deleted from the Meraki Dashboard. Assure adds network-specific protection and a managed route to restore configurations after disruption.
Assure includes a 30-minute SLA and access to the dedicated boxxe NOC team 24/7. This gives your organisation a clear escalation route and specialist support when an outage, cyber incident or configuration issue demands a rapid response.
Internal teams can build and maintain recovery processes, but doing so requires ongoing resource, specialist Meraki knowledge and round-the-clock support. Assure removes much of that operational burden while keeping recovery components aligned with Cisco patching and versioning.
Pricing was not included in the supplied source material. The right commercial approach will depend on your Cisco Meraki environment and recovery requirements. Speak to boxxe so we can understand your needs and provide a clear, relevant proposal without unnecessary complexity.
Assure is designed for Cisco Meraki environments where network downtime could affect revenue, service delivery, productivity or reputation. The supplied material identifies multisite and regulated private sector organisations, plus local government, healthcare and education, as relevant audiences.
No. Prevention, patching and strong security controls remain essential. Assure strengthens the recovery side of resilience by helping restore critical network configurations after cyber incidents, human error or operational disruption. It complements a wider cyber resilience strategy.
Strengthen your resilience with Assure
If a critical Meraki configuration was deleted today, could you get it back? How long would it take and what would that downtime cost your business?
Every organisation running Meraki should be able to answer those questions with confidence. If you can’t, we’d be happy to help.
Get in touch to book a free demo.
Assure resources
The first line of defence against accidental change gone wrong or a cybersecurity breach, explore how Assure remotely backs up, protects, and rapidly restores your Cisco Meraki environment.
Leading UK Retailer
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Eliminating business-critical risk with rapid data recovery for 2,600 stores.
TEC Partnership
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Reducing costs and improving sustainability with multi-site networks unification.
The AI security gap
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There’s been no shortage of discussion about AI over the past 18 months. Now the conversation shifts to cybersecurity.
The Meraki backup blind spot
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Most organisations have a disaster recovery plan for their applications and data. Far fewer have one for their network.
How boxxe Labs empowers innovation
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Turn everyday operational challenges into opportunities for progress through automation, integration and intelligence.
Beware the gap in your backups that many organisations fail to address
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boxxe’s Managed IT Backup service ensures your critical data is protected, recoverable, and compliant.
Three reasons to ensure your network is backed up
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Find out why a reliable network backup strategy is crucial to mitigate risk from data loss, security risks and service disruptions.
Understand and optimise your network
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It’s business critical that you keep your data secure, run your network and business operations continuously. Find out how to spot the weaknesses and gaps in your network, and how you can take control.
Managing your network infrastructure across a multi-site organisation
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Managing complex networks can be a risky challenge without the right cybersecurity approach in place. We help you optimise your multi-site networks and stay protected from internal and external threats.
Do you backup your Cisco Meraki estate?
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Without robust protection, organisations risk exposure to cyberattacks, data breaches, and unauthorised access. Find out how we help protect from potential operational disruptions, financial loss, reputational damage and compliance issues.
Cisco
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Cisco and boxxe: Your trusted partner delivering tailored secure infrastructure and early access to transformative technologies for the AI era.
ebook
Ready. Even when your network isn't.
Fully-managed backup, restoration and disaster recovery for organisations running Cisco Meraki infrastructure.
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