When every minute of downtime hurts, Assure gives you certainty, speed and peace of mind.
CAE Technology Services Limited is now part of the boxxe Group and we are delighted to welcome you to the boxxe website.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
For any queries regarding the acquisition, please read boxxe announces acquisition of CAE Technology Services or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
What is Assure?
Assure, powered by boxxe Labs, is a managed cloud‑networking, data backup and rapid-restore service for Cisco Meraki/Cisco Networking Cloud. It continuously captures operational changes and restores deleted Cisco devices, networks and configuration templates fast - reducing disruption, financial risk and reputational damage.
Why choose Assure from boxxe Labs?
Recover fast, at scale
Manual rebuilds that can take up to 90 minutes per site can be restored swiftly in seconds - turning days of network outage into only minutes of interruption.
Prove resilience before you need it
Regular DR testing and exercising with our experts establishes a clear restoration process with your IT team, so you're ready when it counts.
Always on expertise
Get 24/7 NOC access to a UK-based team of specialists for guidance and rapid incident response, any time.
The benefits of Assure
Modern networks are business- and mission-critical. Yet native configuration backup and rapid restoration for cloud networking is not available, and manual rebuilds are slow and risky. Assure gives you a first‑line of defence across branch and campus networking environments - capturing configuration change as it happens and restoring service reliably after accidental deletion, misconfiguration, or a malicious incident.
With Assure, organisations reduce the time‑to‑restore, protect revenue and reputation, and meet governance expectations for continuity, backup testing and digital resilience.
Why your organisation needs Assure from boxxe Labs
If your Cisco Meraki/Cisco Networking Cloud underpins critical services, a single click deletion, API integration mistake, or cyber incident can take stores, branches, or campuses offline.
There are no native options or services available to rebuild complex configurations quickly at scale. Assure closes this gap with automated, immutable backups and a proven restore process that leads the market.
Extended downtime risk
Manual rebuilds are time‑consuming and error‑prone, turning incidents into days or weeks of disruption.
Configuration drift and blind spots
Without real‑time capture, the 'latest good' configuration does not exist natively when you need it most and manual documentation gets quickly outdated.
Operational and reputational impact
Service outages cause lost revenue and customer trust - especially in retail and public‑facing services.
Disaster recovery for cloud-managed networks - automated, tested, and fast
Assure is the managed service that backs up and rapidly restores Cisco Meraki/Cisco Networking Cloud configuration. Built as a service assurance layer for cloud networking, it addresses a significant gap: cloud providers often rely on third‑party services for dedicated immutable backup and restore, and large estates face high business risk without one.
What Assure protects
Devices and networks across your Cisco Meraki/Cisco Networking Cloud infrastructure
Configuration templates and operational changes (captured in real time)
Multi‑site, branch, and campus environments where scale magnifies risk
Key capabilities
Rapid restore: Automated network configuration recovery that reduces restoration time from days to minutes; proven to cut per‑site rebuilds of up to 90 minutes to under one minute.
Real‑time configuration backup: Securely capture operational changes as they happen to maintain an up-to-date recovery point.
Resilience testing: regular sandbox proving exercises to validate the process with your IT team using a digital twin replica of your networking environment.
24/7 UK‑based support: Expert help whenever you need it.
Service intelligence: Mitigate additional gaps with included real-time monitoring features that reduce additional risk and strengthen access control
Outcomes delivered
Maximises network uptime and reduces network downtime in cloud-managed business environments
Significantly reduced operational disruption, financial loss, and reputational damage
Stronger control posture to support better cyber insurance coverage by reducing perceived risk for insurers
Market-leading capability that delivers the best disaster recovery solution for Cisco networks, providing industry-leading times and peace of mind
Where Assure fits
Assure is part of the boxxe Labs innovation suite of cloud networking assurance services and solutions, complementing Cisco Networking Cloud across Meraki and Catalyst technology. It provides the first line of defence against accidental change, malicious insider activity or cyber breach - restoring a known‑good state fast.
Delivery methodology
Activation - Once the service is activated, an immediate full data backup is taken of your environment, providing quick peace of mind and data protection from Day 1.
Onboarding - During the service transition phase to a fully managed service, a replica digital twin sandbox is built, a DR test plan is created and restore strategies are reviewed.
Service Proving - A 90-minute session is completed with your IT team to prove out the DR test plan and documented test cases that measure time‑to‑restore and evidence compliance.
Go-Live - Your Service Delivery Manager confirms completion of the onboarding process to the 24/7 NOC and provides an Assure Service Handbook.
Regular testing - Over the course of the contract, ongoing service-proving sessions will be booked with your IT team to provide continuous DR testing and support as you adopt new features and Cisco products
Proven in the real world
A leading UK retailer activated Assure to cut per‑site rebuilds to under a minute and eliminate up to 14 days of potential outage disruption - protecting £700M in revenue loss and preventing customer experience impact.
Summary
Recover in minutes - Automated backups and one‑minute restores slash downtime and protect revenue.
Capture network change - Real‑time backup ensures a current, working configuration when incidents strike.
Prove resilience - Sandbox exercises validate your DR process and satisfy governance.
Partner for the long term - 24/7 UK‑based experts help you prevent prolonged outages and respond fast. Assure by boxxe Labs closes the cloud‑networking disaster recovery gap for Cisco Meraki/Cisco Networking Cloud, giving UK organisations confidence that critical services stay online.
What you get
Everything you need to backup and restore your Cisco Meraki/Cisco Networking Cloud environment - as a managed network restoration service, delivered by the boxxe NOC. That includes automated, immutable backups; rapid restore capability and a DR service handbook; regular resilience testing; and 24/7 UK‑based support with a 30-minute SLA. Book a free discovery/demo to see Assure in action.
"Network Intelligence gives us in-depth insights on our install base across every site and we are also using Assure that provides us with peace of mind and security in the event of data loss on the Cisco Meraki platform. We couldn't be happier and it's refreshing to work with our partner boxxe Group, who are prepared to give something back; that not only helps the environment but also saves us money."
Rob Morton
Group Executive Director of ICT
TEC Partnership
Our team actually cares, sweating the details, pushing through until the job is complete and fixing any issues — without fuss, hassle or drama.
We simplify the complex jobs – never just selling products but delivering solutions.
Phil Doye
CEO
boxxe
Key strategic partnerships
Our ecosystem
We work strategically with Cisco, collaborating over many years on delivering technical excellence, joint ventures, and new innovative services that integrate with the Cisco Networking Cloud platform (for Meraki and Catalyst technology).
boxxe is also an accredited ‘Cisco Strategic Networking ISV Partner' with many solutions, including Assure, featured on Cisco Networking Marketplace.
FAQs on the Assure network backup service
Explore practical answers to help you proceed with confidence.
Backing up Cisco network configurations requires more than manual exports or documentation. Assure automatically backs up network configurations in real time, capturing changes across devices, networks, templates and organisation settings.
This ensures a current, restorable configuration is always available, without relying on manual processes or outdated records.
Assure delivers comprehensive Cisco Meraki/Cisco Networking Cloud configuration backup at different levels, such as devices, networks, configuration templates, plotted floorplans and organisation settings - with real‑time change capture to ensure the best recovery time objective.
Cisco products and solutions supported are: MR, MS, MX, MT, MG, MV, Z3/Z4, CW and Catalyst 9000 Series Switches.
The Assure Managed Service comes with a 30-minute SLA, from the time a call is logged with our NOC through to restoring up to 150 devices and 10 networks. Specific restoration times and benchmarks for your environment and configuration can be ascertained during the Assure Service Proving session.
Yes. Assure adds a dedicated assurance layer for cloud networking, delivers regular resilience testing, and supports continuity expectations for backup and restore.
Assure has supported many organisations with various regulatory and framework requirements by providing evidence of infrastructure BCP/DR in audits for FCA, DORA, ISO27001 and Cyber Essentials needs, by proving that regular data backup and protection are in place.
No. It complements the Cisco Networking Cloud platform by providing automated backups, rapid restore, and testing that are not available natively.
Dedicated number to call for 24/7 access to UK‑based experts for support and DR incident response.
Yes. We have many customers that benefit from Assure that have two or more Dashboards; this is all covered by one easy-to-consume Managed Service.
Assure is based on banding tiers and depends on the quantity of online Cisco Catalyst or Cisco Meraki devices you have on your Dashboard(s).
Protect your network with Assure - act before downtime strikes
See how boxxe Labs can cut your recovery time to minutes and keep services online.
Restore in minutes, not days
Capture change in real time
UK‑based experts, 24/7 NOC
Managed Service with a 30-minute SLA
Book your free Assure demo.
Assure resources
Read more about our services and solutions, and see how we transform technology into real success.
Assure from boxxe Labs
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