Network Intelligence

Cisco and Meraki network visibility. Zero cost.

Cisco and Meraki lifecycle management
Automated dashboards and reports
Spot risks before they impact
Save time and money

Book a demo Speak to an expert

What is Network Intelligence?

The Network Intelligence service pulls together your Cisco assets, lifecycle, service contracts, risks and more into one clear platform built for ongoing observability and action. No digging. No delays. No second-guessing. You get instant clarity and the confidence to move at speed - because better decisions start with better information.

Why choose Network Intelligence from boxxe Labs?

Managing complex infrastructure shouldn’t be a guessing game. Here’s why our Network Intelligence service, in partnership with Cisco, stands out:

Deep Cisco partnership

Co-developed with Cisco to address real customer challenges
Cisco Preferred Partner status across Networking, Security, AI & Cloud and Services, which is the highest Cisco Partner status
Expert level Customer Experience and Expert level Managed Service partner

Proven reliability

Trusted by over 500 organisations since 2012
Demonstrable long-term success and performance

Exceptional support

Hands-on guidance from demo to deployment—and beyond
Dedicated to customer success every step of the way

Cost-free for service customers

Network Intelligence is available at zero cost for active service customers
Add value to your existing Cisco estate without extra expense

Frictionless Activation

Service activated in under 30 seconds for Meraki infrastructure and 45 minutes for on-prem Cisco infrastructure

The benefits of Network Intelligence

Network Intelligence transforms raw data into actionable insight, helping you stay ahead of risk and cost.

Increase network visibility

Get a single view of software and hardware lifecycle, contract coverage, field notices, and vulnerability management.

Save time

Replace fragmented tools and manual spreadsheets with automated dashboards and daily updated reporting.

Cut costs

Identify unused licences, redundant spend, and energy waste to reduce OpEx and CapEx

Improve security

Daily reporting flags new security vulnerabilities and compliance gaps before they impact operations and cybersecurity posture.

Boost compliance

Maintain the correct service contract coverage and software entitlement visibility to avoid costly gaps.

Plan with confidence

Turn data into informed decision-making. Benchmark infrastructure health, forecast and budget smarter with a five-year forward view roadmap.

Why your organisation needs Network Intelligence from boxxe Labs

Modern infrastructure is the backbone of your organisation — but complexity creates risk. Without visibility, IT teams face a number of challenges.

Hidden vulnerabilities

Unpatched infrastructure, outdated software and important field notices expose you to cyber threats.

Unexpected costs

Expired contracts and unsupported hardware can lead to unplanned budget shocks.

Manual inefficiency

Time-consuming audits waste resources and delay strategic decision-making.

Technical debt

Lack of lifecycle management and insight results in costly, reactive fixes instead of proactive planning and driving technical excellence.

Network Intelligence explained

Network Intelligence is powered by boxxe Labs and Cisco technology. It provides:

Comprehensive visibility

Across multiple Cisco and Meraki technology estates that can be rolled up into a single holistic lens of observability

Lifecycle management

To identify obsolete hardware and software that can be tracked against various critical milestones such as “End of Vulnerability / Security Support”

Service Contract state

That identifies entitlement gaps and uncovered major & minor serviceable components with no SLA

Security insights

For vulnerabilities, field notices and compliance risks that utilises intelligent configuration analysis

Automated dashboard

Updated daily for real-time decision-making across many architectures and products

Monthly reports

For stakeholders, budget planning and trend analysis over 13 reporting months

Five-year roadmap

Crafted by our team of Cisco experts

Cloud Networking (for Meraki only)

Insight around license, hardware, port and energy utilisation that can enable cost and carbon emission savings

Cisco configuration backup service (optional extra)

That provides an off-prem immutable data backup capability for Cisco Routers, Catalyst Switches, Firewalls, Nexus Data Centre Switches, Wireless LAN Controllers and more

Network Intelligence Service Delivery Process

Phase 1: Activation – Service activated in under 30 seconds for Meraki infrastructure and 45 minutes for on-prem Cisco infrastructure

Phase 2: Data Aggregation – Our platform processes raw infrastructure data daily from Cisco APIs

Phase 3: Insight Generation – Automated dashboard, reports and alerts delivered to you next business day

Summary

Network Intelligence cuts through complexity and puts you in control. With automated dashboards, daily updated alerting, and expert-driven roadmaps, you gain data led visibility of your Cisco and Meraki infrastructure.

Our service reduces risk, saves valuable time, and cuts costs — all while improving compliance and planning.

Backed by boxxe Labs innovation and top tier Cisco Partner expertise, Network Intelligence is trusted by over 500 organisations since 2012 to deliver clarity, confidence, and control.

Contents

What you get

With Network Intelligence, you receive:

Free and quick service enablement
Daily generated dashboards and monthly reports
Security and lifecycle alerts
A five-year forward view roadmap from our Cisco experts

Book your Network Intelligence demo Speak to an expert

See what our customers say

"Network Intelligence is the eyes and ears across our Cisco infrastructure. It shines a light on defects and risks that need attention and helps us avoid technical debt."

Nick Wilkinson

Infrastructure Manager

Tokio Marine Kiln

"Network Intelligence has helped us track EOL and budget management, historically we would have sent engineers to assess but now we can track through our NI platform.

The boxxe Group has also supported our sustainability angle and how we are using switches, providing insight into how we can reduce energy waste and save costs."

Michael Chute

Head of Platform Engineering and Enterprise Architecture

Domino's Pizza

"Network Intelligence gives us in-depth insights on our install base across every site and we are also using Assure that provides us with peace of mind and security in the event of data loss on the Cisco Meraki platform. We couldn't be happier and it's refreshing to work with our partner boxxe Group, who are prepared to give something back; that not only helps the environment but also saves us money."

Rob Morton

Group Executive Director of ICT

TEC Partnership

Key strategic partnerships

To best deliver services and solutions to our customers, we recognise the power of partnerships and maintaining an in-depth understanding of their tech solutions. We create strong relationships with our partners, delivering new value and innovation to our shared customers.

FAQs

Explore practical answers to help you proceed with confidence.

How much does Network Intelligence cost?

boxxe, in strong collaboration with Cisco and fully backed, provides the Network Intelligence solution as a complimentary service. This is an approach we have taken since its inception in 2012.

We believe in providing true value-add and new capabilities by driving what we call a ‘value-share model’, whereby our customers benefit from automated reporting, actionable insights and more, and we here at boxxe can provide a much better constructive data-led and proactive consultive engagement with you, all with the goal of becoming your strategic, trusted advisor in all areas of Cisco technology.

How quickly can we enable the service?

Activation takes less than 30 seconds for a Cisco Meraki estate, just a read-only API service account on your Meraki Dashboard. For a Cisco on-prem estate made up of solutions such as Cisco Routers, Switches, Firewalls, Data Centre Switches, Wireless LAN Controllers, etc can be enabled on the service through a 45-minute Webex with our NOC Team.

Is it compatible with multi-site networks?

Yes. Network Intelligence is designed for complex, multi-architecture environments that supports large Campus and Branch estates that stretch the globe.

What about security?

Network Intelligence identifies (Cisco PSIRT and CVSS / CVE) vulnerabilities daily and supports compliance with automated reporting of security alerts. Integration is also available to other security platforms from boxxe such as Nanitor that can provide enhanced security through continuous threat exposure management.

Do you provide post-deployment support?

Absolutely. Our experts offer ongoing optimisation and roadmap updates. You can shape the future of the service through feature requests and new ideas. Network Intelligence has become the service it is today due to valuable product feedback and continuous customer focused development.

Is an air-gapped option of the service available?

Yes. For Cisco on-premise technology an air-gapped option is available.

Ready to take control of your network?

Start reducing risk and costs today with Network Intelligence.

Why act now:

Observability of your Cisco estate
Automated dashboards and reports
Export-led consultative engagement for forward planning and optimisations

Book a demo.

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Network Intelligence resources

Read more about our Network Intelligence services, and see how we transform technology into real success.

Network Intelligence

_-_{INFORMATION SHEET-}

Network Intelligence is a simple yet very powerful service that gives organisations complete visibility of the lifecycle and operational health of their Cisco and Meraki infrastructure assets.

Download our Info Sheet

Co-op

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Our partnership with Co-op delivered a store 'platform' on which the whole business could bring about change at speed and scale, giving them the foundations to unleash their vast potential.

Domino's

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With Network Intelligence by boxxe Labs, WiserWatts sustainable networking, & custom API integrations, Domino's reduced costs, eliminated energy waste & optimised port utilisation. Find out more.

Branch & Campus Networks

_-_Ebook-

Branch and campus networks serve different purposes, based mainly on the structure of your organisation. You need to understand your network to manage, optimise and control it effectively

Download our Ebook

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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Network Intelligence

What is Network Intelligence?

Why choose Network Intelligence from boxxe Labs?

Deep Cisco partnership

Proven reliability

Exceptional support

Cost-free for service customers

Frictionless Activation

The benefits of Network Intelligence

Increase network visibility

Save time

Cut costs

Improve security

Boost compliance

Plan with confidence

Why your organisation needs Network Intelligence from boxxe Labs

Hidden vulnerabilities

Unexpected costs

Manual inefficiency

Technical debt

Network Intelligence explained

Comprehensive visibility

Lifecycle management

Service Contract state

Security insights

Automated dashboard

Monthly reports

Five-year roadmap

Cloud Networking (for Meraki only)

Cisco configuration backup service (optional extra)

Network Intelligence Service Delivery Process

Summary

What you get

See what our customers say

Key strategic partnerships

FAQs

How much does Network Intelligence cost?

How quickly can we enable the service?

Is it compatible with multi-site networks?

What about security?

Do you provide post-deployment support?

Is an air-gapped option of the service available?

Ready to take control of your network?

Network Intelligence resources

Network Intelligence

Co-op

Domino's

Branch & Campus Networks

Explore related services

Nucleus

Assure

WiserWatts

Custom Network Design Solutions

General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who we share your personal data with

Who we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes