Managed Cisco SSE

Secure access, simplified — protect every user, app, and location with confidence.

Unified security & access control for all users
Real‑time visibility for faster decisions
Cloud‑delivered to reduce operational overhead
Managed by our 24/7 UK-based NOC

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What is Managed Cisco SSE?

Cisco Secure Access is a cloud‑delivered Security Service Edge (SSE) platform, managed by boxxe, that unifies secure access, threat protection, policy control, and connectivity into one service for consistent, fast, and visible access to any application, anywhere.

Why choose our solution?

Modern networks are complex. We make secure access easy, consistent, and resilient for UK enterprises and public sector teams.

Outcome‑led expertise

Cisco Preferred Partner credentials and deep secure networking experience. We deliver outcome‑focused services that simplify complexity and unlock measurable value.

One accountable partner

Unify networking and security end‑to‑end with UK 24/7 operations, clear SLAs, and predictable per‑user/site packaging for rapid time to value.

Visibility that drives decisions

Get real‑time insight into user behaviour, apps, and threats with scheduled reporting and quarterly reviews to prioritise and plan strategy.

Faster, safer user experience

Direct‑to‑cloud paths improve app performance while consistent policy control strengthens resilience across hybrid environments.

The benefits of Managed Cisco SSE

Secure access should accelerate your organisation — not slow it down. Cisco SSE brings clarity, speed, and confidence to hybrid work, cloud adoption, and transformation. With one managed platform, you reduce cost and complexity while improving user experience and risk control.

The result? Consistent security policies, simpler operations, and more time for strategic priorities.

Security posture & risk reduction

Cloud‑delivered controls, integrated threat protection, and policy automation reduce attack surface and strengthen resilience.

User experience & productivity

Direct‑to‑cloud connectivity and seamless access across apps improve performance and keep people productive anywhere.

Operational simplicity

Unify tools and management into a single, easy‑to‑use service. Fewer vendors, clearer accountability, and faster change enablement.

Insight‑driven improvement

Real‑time visibility, scheduled reporting, and structured quarterly reviews highlight performance and opportunities to optimise.

Cost efficiency

Cloud delivery lowers infrastructure and maintenance costs while per‑user/site packaging keeps spend predictable.

Why your organisation needs Managed Cisco SSE

Hybrid work and rapid cloud adoption have expanded the attack surface and increased complexity. Many teams juggle multiple tools, limited visibility, and scarce skills—making consistent policy control and rapid change difficult. Cisco SSE solves these problems with unified access, integrated protection, and managed operations.

Fragmented access experience

Unify policies and access across users, apps, and locations.

Growing attack surface

Reduce risk with cloud‑delivered security and integrated threat controls.

Tool sprawl & complexity

Consolidate cross‑vendor tools into one managed service.

Limited visibility

Gain real‑time insights for faster, confident decisions.

Skills & capacity gaps

Rely on boxxe’s accredited specialists and UK 24/7 operations.

Slow change enablement

Implement governed changes quickly without compromising compliance or stability.

Managed Cisco SSE - In detail

Managed, cloud‑delivered Secure Access for every user, anywhere

Cisco SSE (Cisco Secure Access) is a managed, cloud‑delivered Security Service Edge platform operated by boxxe.

It unifies secure access, threat protection, policy control, and connectivity into one service that delivers clarity, speed, and visibility across all applications, users, and locations. Built on Cisco Secure Access Essentials and Advantage tiers, it enables seamless, secure user access to any application on any port or protocol — whether hosted in private data centres or public cloud.

Core capabilities

Unified access & policy control for consistent user experience and reduced risk
Real‑time visibility into user behaviour, applications, and threats
Direct‑to‑cloud connectivity to optimise performance and user experience
Cloud‑delivered platform that simplifies management and lowers operational overhead
Integrated threat protection & policy automation to strengthen resilience

Managed service scope

boxxe provides comprehensive management of the Secure Internet Access platform, ensuring protection through continuously updated security, access, and policy controls. Routine updates and change requests are handled end‑to‑end: user and application access changes; destination and inspection policies; onboarding of new networks and devices; and maintenance of network tunnels.

We manage firewall, web, and DLP policies; cloud‑tenant controls for Microsoft 365; SSO authentication; certificates; and browser isolation for high‑risk sites. Support extends to Virtual Appliances, Cisco Secure Client VPN policies, scheduled security reporting, and seamless XDR integration for investigation, enforcement, and dashboarding. Structured quarterly service reviews provide performance insights and improvement opportunities.

Outcomes delivered

Unified, seamless access for hybrid work and multi‑cloud
Better app performance via direct‑to‑cloud paths
Stronger security posture & visibility through consistent policies and real‑time insights
Operational simplicity with one accountable partner
Predictable costs & rapid value using per‑user/site packaging

Delivery methodology

Discover and design — Assess current access, policies, and visibility; define outcomes and governance; design SSE architecture aligned to Essentials/Advantage tiers.
Implement and onboard — Establish tunnels, configure policies (firewall, web, DLP), integrate SSO and certificates, onboard networks/devices, and enable browser isolation where required.
Operate and optimise — Provide UK 24/7 operations, scheduled reporting, XDR‑driven investigation and enforcement, and quarterly reviews to surface insights and improvements.
Govern and scale — Manage change enablement with clear SLAs and escalation paths, ensuring rapid, compliant updates as your environment evolves.

Summary

Secure access, unified
Cisco SSE managed by boxxe consolidates secure access, threat protection, and policy control into one cloud‑delivered platform.
Faster decisions
Real‑time visibility and scheduled reporting reveal risks and opportunities.
Better experience
Direct‑to‑cloud paths optimise performance everywhere.
Confident operations
UK 24/7 management, clear SLAs, and quarterly reviews keep access secure and change governed.
Human‑centred delivery
Accredited specialists support your teams, free up capacity, and help you focus on strategic priorities.

Contents

What you get

A fully managed SSE service with outcome‑led delivery, operational excellence, and clear governance.

Comprehensive platform management: updates, access changes, policy control, onboarding
Real‑time visibility, scheduled security reporting, and quarterly service reviews
Integration with Cisco XDR for investigation, enforcement, and dashboards
UK 24/7 operations with clear SLAs, escalation paths, and per‑user/site packaging

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What our customers say

“This is fantastic work and achievement. In all the years I've been in networking, I've never seen a change of this significance rolled out in anywhere near that time.... more like months rather than minutes. Truly outstanding and supports the exact message we give to customers.”

Ken Hobbs

Enterprise SE

Cisco

A quick note of thanks regarding the promptness of sorting out the Cisco Duo installation for us. Mark was a pleasure to work with (at distance) last week – he is highly knowledgeable, and his approach was very professional, giving us a high degree of confidence that the solution was being set up in the most appropriate way for us here at BCUHB.

Betsi Cadwaladr University Health Board

The partner we chose had to be knowledgeable, utterly trustworthy and have relentless attention to detail so they could spot anything we might have missed. With boxxe Group, we’ve felt entirely confident. Without their expertise, this would have been a high-risk venture... We could have gone with bigger IT partners, but I don’t think they would have provided the engagement, services, and consistency we’ve received from boxxe Group. Our partnership has been exactly what we needed.

Adrian Hollister

Head of IT and Cyber Security

ASI

Key partnership

We maintain a strong, long‑standing relationship with Cisco, underpinning our secure access services with proven technology and certified expertise.

FAQs

Our FAQs address the practical questions we hear from IT leaders, transformation managers, and procurement teams — to help you move forward with confidence.

How does Managed Cisco SSE reduce operational complexity?

By consolidating secure access, threat protection, and policy control into one cloud‑delivered service managed by boxxe, with routine updates and governed change enablement.

What costs should we expect?

Per‑user/site packaging provides predictable costs. Cloud delivery reduces infrastructure and maintenance overheads compared to piecemeal, multi‑vendor stacks.

Will user experience improve for remote and hybrid workers?

Yes. Direct‑to‑cloud connectivity and unified access policies deliver seamless experiences and better performance across locations and devices.

How do you maintain security posture over time?

We update policies continuously, provide real‑time visibility, scheduled reporting, and quarterly service reviews. XDR integration strengthens investigation and enforcement.

What does ongoing support look like?

UK 24/7 operations with clear SLAs and escalation paths, plus structured reviews to keep changes compliant and aligned to your priorities.

Secure your organisation with Managed Cisco SSE

Unify secure access, gain real‑time visibility, and simplify operations with a cloud‑delivered service built for hybrid environments.

Outcome‑led delivery from a Cisco Gold Partner
UK 24/7 operations and clear governance
Real‑time insights and quarterly reviews to stay ahead
Predictable costs with per‑user/site packaging

Book a discovery call.

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Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
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Managed Cisco SSE

What is Managed Cisco SSE?

Why choose our solution?

Outcome‑led expertise

One accountable partner

Visibility that drives decisions

Faster, safer user experience

The benefits of Managed Cisco SSE

Security posture & risk reduction

User experience & productivity

Operational simplicity

Insight‑driven improvement

Cost efficiency

Why your organisation needs Managed Cisco SSE

Fragmented access experience

Growing attack surface

Tool sprawl & complexity

Limited visibility

Skills & capacity gaps

Slow change enablement

Managed Cisco SSE - In detail

Managed, cloud‑delivered Secure Access for every user, anywhere

Core capabilities

Managed service scope

Outcomes delivered

Delivery methodology

Summary

What you get

What our customers say

Key partnership

FAQs

How does Managed Cisco SSE reduce operational complexity?

What costs should we expect?

Will user experience improve for remote and hybrid workers?

How do you maintain security posture over time?

What does ongoing support look like?

Secure your organisation with Managed Cisco SSE

Cisco SSE resources

Cisco networking professional services

Cisco network managed service

Cisco firewall managed service

General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who we share your personal data with

Who we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes

Contact Us