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Joe Browns

Azure Virtual Desktop Success Story

The Client:  Joe Browns

Joe Browns is a retail shop selling designer fashion items in the north of England, with online and phone sales channels.

"Fantastic and flexible technology partner

boxxe was fantastic at getting this request completed.  They designed and implemented the virtual desktops in good time, meaning we were able to fulfil the sales orders at this critical time.  boxxe has proven themselves to be a knowledgeable and flexible technology partner.”

Joe Browns

The Challenge:  Sales order system

 Joe Browns approached boxxe with an urgent request for a temporary solution to handle overflow sales ordering during an extremely busy first quarter of the year.  They wanted a third-party contact centre to assist them, but only wanted to provide access to their sales order system.

The Plan:  System update

boxxe designed and delivered an Azure Virtual Desktop system that gave the third party access to the sales system while ensuring the security of other systems.  Despite the sales system never being set up on a virtualized desktop before, boxxe was able to design, set up, and test the environment in under two weeks.

Our method:  New infrastructure

The migration process involved creating a cloud based virtual machine on the new infrastructure, reconfiguring the network, transferring data and applications, and testing.

boxxe's plan involved the following steps:

Designing and delivering an Azure Virtual Desktop system

Providing third-party access to the sales order system while ensuring other systems remained secure

Setting up and testing the environment in under two weeks

The Result: An efficient and flexible solution

Using boxxe’s tried and tested Azure Virtual Desktop design method, the environment was ready for testing before the third-party team had completed their testing on the sales software.  The third-party was able to provide overflow functionality, and Joe Browns fulfilled the increased sales orders that the sales period brought in.

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