Microsoft Office 365 Health Check, M365 & O365 Health Status

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Microsoft Office 365 Health Check, M365 & O365 Health Status

Why use the Microsoft 365 Health Check?

A Microsoft 365 implementation never stands still. New services, data, users and enhancements are regular additions. To ensure you’re getting the most from your tenant, businesses are advised to regularly review the configuration and security of their Microsoft 365 environment.

Our unobtrusive health check will review your Microsoft 365 Cloud environment and produce a health check report including valuable operational metrics and recommendations to help you ensure performance and compliance.

The service is delivered either as a unique one-off engagement or as a regular quarterly service to assess and improve your Microsoft 365 tenancy. The quarterly health check goes into greater depth to include a review of the hybrid configuration and on-premise active directory.

Driving lasting value from your Microsoft 365 investment

INSIGHT into the health and effectiveness of your Microsoft 365 Cloud environment
SECURITY cleared consultants assess the tenant; no personal information is collected and no data is changed
IMPROVE security, increase productivity, improve user adoption and meet compliancy
RECOMMENDATIONS from our specialists help you optimise your Microsoft 365 investment

Enable proactive decisions and optimise your Microsoft 365 investment

Conducted by one of our highly trained consultants, the health check is carried out remotely in as little as 2 hours so there is no disruption to your business.

Your consultant will review your Microsoft 365 Cloud environment and produce a report that verifies the health of your environment. mIt will also include recommendations which you can use to improve security, meet compliancy, increase productivity and improve user adoption.

Verify the health of your environment

We recommend our thorough Quarterly Health Check service to maintain the health of the tenant and for continued peace of mind. Our health check addresses security, governance, adoption, data locality and recommendations.

Free health check

A one-off health check is free to any organisation of any size. Get independent expert recommendations to optimise your Microsoft 365 environment today. Chat to our boxxe Health Check specialists for your free Microsoft 365 health check.

Lasting transformation

Following the health check, our consultants will provide your nominated contacts with a report and recommendations to help you thrive.

We only share the report and recommendations with the nominated contacts. When we have your report, your assigned consultant will arrange a call to go through our findings. We will discuss any remediation actions we would suggest along with other recommendations for securing and optimising your Microsoft 365 environment.

Our specialists create a report with recommendations tailored to you

EXPOSE any performance obstacles within your environment
CONFIGURE your environment against current best practices and performance capabilities to get the highest level of productivity
UNDERSTAND how many files are being shared dangerously
IMPLEMENT the latest security recommendations and make your environment safer
IDENTIFY any issues within Exchange and SharePoint such as sending and receiving SPAM or inactive sites
DETERMINE the scope of any issues and prioritise remedial actions
UNDERSTAND the services which are used and those which are barely touched vs. the licences you have

The right partner: Why boxxe?

With years of experience in the technology sector, boxxe has enabled countless businesses to work more efficiently with Microsoft 365. Conducted by one of our highly trained Consultants, the 365 Health Check is carried out remotely in as little as two hours so there is no disruption to your business.

Your Consultant will review your Microsoft 365 Cloud and produce a report that verifies the health of your environment and includes recommendations which you can use to improve security, ensure compliance, and increase user adoption and productivity.

The next step: Customised support

Get in touch to find out more about our Microsoft 365 Health Check

Call us on the number below or fill in the form and we will be in touch to discuss your health check and answer any questions you may have.

0330 236 9429

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Our clients love us

Business challenges? We see your opportunity.

That's why we do what we do, and can provide you with a service like no other.

"We have been a customer of boxxe's for over 4 years. We initially started our engagement with boxxe when our Microsoft ESA was up for renewal. After winning a close tender competition, boxxe has been an invaluable partner ever since." 

Hassan Bahrani , Head of IT, Thirteen Group

“We’re very pleased with boxxe’s mobile device management service. To date, the system has fulfilled all of our expectations, and boxxe has proved to be a responsive and supportive service provider. They are quick to adapt to new requirements and boxxe has delivered all projects on time and within all agreed performance parameters.”

Graham Wells , Cloud Service Manager, Defra

Covering all bases: What else we can do

Our customers need their people to have the ability to work seamlessly from anywhere. They need devices to help them communicate, collaborate and deliver value to their customers. That responsibility falls on their IT teams to deliver. Let us help with our Modern Workplace services that will make it happen quickly, easily and securely. Explore our other Modern Workplace services below.

Desktop On Demand, Virtual Cloud Based Computing Services

Instant streaming access to a managed cloud desktop from any device, anytime and anywhere

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Better data protection to eliminate any risk to data recovery and compliance by securely backing up your business-critical M365 tenant data

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End User Computing Workshop

To understand and modernise your end-user computing infrastructure, we identify improvements and modernisation, developing with you a strategy for implementation

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End User Computing Workshop

Managed Microsoft 365 Services, M365 Support

To evolve your Microsoft operations, we provide a flexible and scalable service, with access to our security-cleared Engineers, to manage, support, and understand Microsoft's constantly changing technology stack

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Managed Microsoft 365 Services, M365 Support

Microsoft Intune Services

Get the tools to embrace mobility, enhance security, and maintain control over your organisation's whole IT environment.

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Identity Solutions

Get comprehensive identity and access management solutions to help your organisation ensure the right individuals access the right resources.

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Microsoft 365 Copilot Readiness Assessment

Revolutionise your workplace with Microsoft 365 Copilot, the AI-powered productivity tool

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Microsoft User Enablement

Empower remote work with Microsoft with seamless collaboration, communication, and project momentum, regardless of location.

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Microsoft 365 Copilot Workshop

Prepare your organisation for Copilot with our 3-day workshop. Build a plan for how you'll use Copilot in your business and set next steps to put it in place.

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Azure Virtual Desktop Assessment

Our AVD Assessment is a 2-day assessment designed to evaluate the current state of your desktop environment and gather information to determine how AVD could be implemented for maximum benefit

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Azure Virtual Desktop Assessment

Secure Managed Email Gateway

Protect your business network from advanced threats and known risks, using security controls to manage information flowing in and out of your organisation

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Microsoft Teams Services

Bringing together the value of M365 and providing a true chat-based hub for teamwork to create a more open and fluid digital environment

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Microsoft Teams Services

Device as a Service Providers

Combine the latest PC hardware and software with PC lifecycle services such as deployment and support, to ensure your people have the right tools for the job

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Device as a Service Providers

Azure Virtual Desktop Workshop

Reduce operational costs, improve security, increase business flexibility and so much more with our AVD Workshop

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Azure Virtual Desktop Workshop

Azure Virtual Desktop Implementation Services

To provide full implementation of AVD, we deploy the agreed desktop design into AVD, then work with your IT teams to test and tune the experience before rolling out across your organisation

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Azure Virtual Desktop Implementation Services

What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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Microsoft Office 365 Health Check

Receive a comprehensive report with actionable recommendations to ensure the health of your Microsoft 365 environment

Why use the Microsoft 365 Health Check?

Driving lasting value from your Microsoft 365 investment

Enable proactive decisions and optimise your Microsoft 365 investment

Verify the health of your environment

Free health check

Lasting transformation

Our specialists create a report with recommendations tailored to you

The right partner: Why boxxe?

The next step: Customised support

Get in touch to find out more about our Microsoft 365 Health Check

Our clients love us

Covering all bases: What else we can do

Desktop On Demand, Virtual Cloud Based Computing Services

boxxe Cloud-Based Backup Services (BaaS)

End User Computing Workshop

Managed Microsoft 365 Services, M365 Support

Microsoft Intune Services

Email Solutions

SharePoint Solutions

Identity Solutions

Migration Solutions

Microsoft 365 Copilot Readiness Assessment

Microsoft User Enablement

Microsoft 365 Copilot Workshop

Azure Virtual Desktop Assessment

Fully Managed IT

Secure Managed Email Gateway

Microsoft Teams Services

Unified Communications as a Service

Device as a Service Providers

Azure Virtual Desktop Workshop

Azure Virtual Desktop Implementation Services

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General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who we share your personal data with

Who we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes

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