Computer Hardware Services to Support Your Business

What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers See ‘Marketing’ below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Klevu	Klevu offers a machine learning algorithm which takes several parameters into account when establishing what a customer may like and eventually buy on the store. Javascript keeps track of what customers are searching for and visiting. These products visited by these customers and any recent search queries fired by them are used as a context to the search queries fired by them. Klevu perform semantic and statistical analysis of this data to identify the intent and to build multiple, product-noun (e.g. bag, shoe, chair) specific profiles of preferences. Klevu also employs a method called collaborative filtering, which involves analyzing the history of other customers who have or had performed similar searches and visited products similar to the products visited by the current customer. Only those products that are relevant to the current search query are picked up and analyzed to identify common factors within them.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Klevu stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Vaimo	Vaimo has access to certain categories of boxxe customer personal data (names, addresses, DOB, email, number, location, device and diagnostic data, connection data), by virtue of hosting the boxxe website.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. Vaimo also has a legally valid intra-group agreement in place and no data is transferred to any entity who is not a party to it.
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/


Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: — at any time to your personal data being used for direct marketing (including profiling) — in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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Services & Solutions
Hardware Services

boxxe hardware services

When improving your infrastructure or workplace environment, we have the expertise to advise and provide the solutions that your business needs to meet growing demand. Our extensive partnerships and purchasing power can help you achieve efficiencies and cost savings to support your procurement and deployment strategy.

Our hardware specialists offer clear, expert advice to help you assess your choices. We're committed to partnering with you to provide the high-performance servers, storage, networking, and end-point solutions essential to your business.

Just some of the ways we can help:

Enhance business capability and performance
Access to key knowledge and skills via our teams of experts
Attain greater flexibility and scalability
Boost operational efficiency
Maximise cost savings and minimise lead times

Interested in finding out more?

( Free, no obligation chat )

Our leading hardware services

Our extensive knowledge and experience in hardware means we can help businesses of any size, in any industry. Find out more below.

Solution Design

We understand our customers' needs and requirements, ensuring a future-proofed, personal experience

Improve business agility and performance

Commercial Modelling & Fulfilment

Our experts will support your business by designing and optimising the very best solution for you. We build and we make sure we procure that solution, maxmising cost savings and reducing lead times

Achieve greater flexibility and scalability

Hardware Asset Management & Deployment

We not only manage your procurement but we also deliver the devices when you need them, ready to go and recycle your old machines

Increase operational efficiency

What are the benefits of working with boxxe?

Enhanced business capability and performance
Access to key knowledge and skills via our teams of experts
Attaining greater flexibility and scalability
Boosting operational efficiency
Maximising cost savings and minimise lead times

Boost efficiency and maximise cost savings with boxxe's Hardware Services

Call us on the number below or complete the form and one of our technology specialists will be in touch.

0330 236 9429

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Our service portfolio

Discover IT solutions and new technology for business, and see how our service portfolio is powered to transform organisations and enable individuals to perform effectively.

Managed Threat Detection and Response

Managed threat detection responds to and counters cybersecurity risks, ensuring proactive protection and rapid incident resolution.

security

Managed Threat Detection and Response

Managed Endpoint Protection

Protect your endpoints from cyber attacks with endpoint security manager from boxxe, a leader in the cybersecurity industry.

security

Managed Endpoint Protection

Software Asset Management

Protect your software assets, deliver a better service to your customers, drive competitive advantage, and mitigate risk in your organisation with our SAM services

software

Software Asset Management

Security Solution Deployment

Protect your organisation from malicious attacks, website spoofing and corrupt files with our deep understanding of cybersecurity in all aspects of solution deployment and the whole development lifecycle

security

Security Solution Deployment

Office Automation Services and RPA

Offload tasks in every department to boost productivity and improve your bottom line, with our Office Automation Services and RPA for Financial and Healthcare Sectors.

digital

Office Automation Services and RPA

Desktop On Demand, Virtual Cloud Based Computing Services

Instant streaming access to a managed cloud desktop from any device, anytime and anywhere

workplace

Desktop On Demand, Virtual Cloud Based Computing Services

Secure Veeam Repository

We store your business-critical data backup copies from Veeam's internal environment in our defence-grade facility – with your own unique repository for easy data recovery

platform

Secure Veeam Repository

boxxe Cloud-Based Backup Services (BaaS)

Better data protection to eliminate any risk to data recovery and compliance by securely backing up your business-critical M365 tenant data

all

boxxe Cloud-Based Backup Services (BaaS)

End User Computing Workshop

To understand and modernise your end-user computing infrastructure, we identify improvements and modernisation, developing with you a strategy for implementation

workplace

End User Computing Workshop

Managed Microsoft 365 Services, M365 Support

To evolve your Microsoft operations, we provide a flexible and scalable service, with access to our security-cleared Engineers, to manage, support, and understand Microsoft's constantly changing technology stack

workplace

Managed Microsoft 365 Services, M365 Support

Infrastructure Support Services

Get customised solutions for your individual requirements, from service desk coverage to IT strategy, outsourcing and planning support

platform

Infrastructure Support Services

Azure Virtual Desktop Assessment

Our AVD Assessment is a 2-day assessment designed to evaluate the current state of your desktop environment and gather information to determine how AVD could be implemented for maximum benefit

workplace

Azure Virtual Desktop Assessment

Software Advisory Services

Remove the hassle when managing complex software environments. Let us guide you through the software landscape, from tech recommendations to driving efficiencies.

software

Software Advisory Services

Cloud Workload Migration

boxxe migrates on-premise workloads to public and private cloud platforms, enabling seamless data migrations and workload mobility

platform

Cloud Workload Migration

Connectivity & Hosting Services

The breadth of information and resources available to boxxe allows us to go to market with a comprehensive portfolio of networking services to meet your needs

platform

Connectivity & Hosting Services

PowerScale Air-Gap Protection

Get maximum data protection with an offline, immutable copy of your data stored in a fully automated cyber vault, for recovery in the event of a cyber incident

platform

PowerScale Air-Gap Protection

PowerScale Health Assessment

Protect your infrastructure, and ensure your DR systems are running efficiently and delivering the performance and resilience your business needs

platform

PowerScale Health Assessment

Vulnerability Management, Detection & Response

We identify your exposure to security vulnerabilities, safeguard your IT infrastructure and relieve the workload on your IT teams

security

Vulnerability Management, Detection & Response

Digital Forensics & Incident Response

Recover rapidly from cyberattacks with effective incident response and digital forensics from boxxe, a world leader in cybersecurity.

security

Digital Forensics & Incident Response

Managed Firewall Services

Our cybersecurity experts monitor, manage and maintain your firewalls, freeing up your time to concentrate on helping your business thrive. Get in touch today.

security

Managed Firewall Services

Microsoft Office 365 Health Check, M365 & O365 Health Status

With our discreet health check, we review your Microsoft 365 cloud environment and tell you precisely how you can get the most out of your Microsoft investment

workplace

Microsoft Office 365 Health Check, M365 & O365 Health Status

Secure Managed Email Gateway

Protect your business network from advanced threats and known risks, using security controls to manage information flowing in and out of your organisation

security

Secure Managed Email Gateway

Microsoft Teams Services

Bringing together the value of M365 and providing a true chat-based hub for teamwork to create a more open and fluid digital environment

workplace

Microsoft Teams Services

Device as a Service Providers

Combine the latest PC hardware and software with PC lifecycle services such as deployment and support, to ensure your people have the right tools for the job

workplace

Device as a Service Providers

Azure Virtual Desktop Workshop

Reduce operational costs, improve security, increase business flexibility and so much more with our AVD Workshop

workplace

Azure Virtual Desktop Workshop

Azure Virtual Desktop Implementation Services

To provide full implementation of AVD, we deploy the agreed desktop design into AVD, then work with your IT teams to test and tune the experience before rolling out across your organisation

workplace

Azure Virtual Desktop Implementation Services

VMware Licensing & Services

boxxe is VMware's Preferred Partner of the Year 2022, recognising our expertise around VMware's solutions and licensing, and we bring that knowledge along with service excellence to benefit your business

software

VMware Licensing & Services

Hardware Services

The management and services for hardware are key to any business, and we have the expertise to ensure your business is maximising efficiencies through the full hardware lifecycle

hardware

Hardware Services

Microsoft Licensing & Services

Our extensive experience of over 25 years in Microsoft licensing and software means we can reduce complexity and costs, increase efficiency and empower your business to flourish

software

Microsoft Licensing & Services

Hardware Asset Management & Deployment

boxxe manages your hardware procurement, delivers ready-to-go devices when you need them and recycles your old machines sustainably

hardware

Hardware Asset Management & Deployment

Commercial Modelling & Fulfilment

boxxe supports your business by designing and optimising the very best solution for you. We build and make sure we procure that solution, maxmising cost reduction and reducing lead times

hardware

Commercial Modelling & Fulfilment

General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who do we share your personal data with

Who do we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes

Contact Us

Windows 11 - Not your average upgrade

Windows 11 - Not your average upgrade

Explore our bestselling computers

Explore our bestselling accessories

Latest Case Studies

Helpful Insights

The boxxe Community

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Hardware Services

We believe that the management and services for hardware are key to any business, and we have the expertise to support and ensure your business is maximising efficiencies.

boxxe hardware services

Our leading hardware services

Solution Design

Commercial Modelling & Fulfilment

Hardware Asset Management & Deployment

What are the benefits of working with boxxe?

Boost efficiency and maximise cost savings with boxxe's Hardware Services

Browse through our latest case studies

Our service portfolio

Managed Threat Detection and Response

Penetration Testing

Managed Endpoint Protection

Software Asset Management

Secure Content Delivery Service

Security Solution Deployment

Office Automation Services and RPA

Desktop On Demand, Virtual Cloud Based Computing Services

Platform Monitoring

Hardware Cover

vSphere Health Check

Secure Veeam Repository

Automation with boxxe

Veeam Health Check

Platform Assessment

boxxe Cloud-Based Backup Services (BaaS)

End User Computing Workshop

Managed Microsoft 365 Services, M365 Support

Automation Implementation

Automation Services

Automation Development Services

Automation Support

Cloud Workshops

Cloud Assessments

Infrastructure Support Services

Azure Stack Deployment & Management

Cloud Management

Azure Virtual Desktop Assessment

Software Advisory Services

Cloud Workload Migration

Connectivity & Hosting Services

Fully Managed IT

PowerScale Air-Gap Protection

PowerScale Health Assessment

Unstructured Data Assessment

Vulnerability Management, Detection & Response

Digital Forensics & Incident Response

Managed Firewall Services

Microsoft Office 365 Health Check, M365 & O365 Health Status

Secure Managed Email Gateway

Microsoft Teams Services

Unified Communications as a Service

Device as a Service Providers

Azure Virtual Desktop Workshop