Office Automation Services, RPA for Financial and Healthcare Sectors

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Office Automation Services and RPA

Getting started with office automation

We know that taking on any new technology is a daunting task, but at boxxe we like to make things easy for you.

Free online guides

Take a look at our free online guides, infographics and strategies to help you get started with office automation.

Automation strategy guides

Need help with your automation strategy but more of a 'do-it-yourself' type? We’ve got you covered.

See our free automation strategy guides to get you started.

Read our free guides

Guide

RPA Checklist - Are you automation-ready?

Understand where automation bots can add most value with our RPA Checklist

Insight

Robotic Process Automation Explained

Increased profits, better customer experiences, higher staff morale with RPA

Service

Automation with boxxe

Step ahead of the competition, reduce costs, increase productivity and improve engagement

Exploring automation

Already know your Power Automates from your Automation Anywhere's? Dive a little deeper into office automation with these insights.

Wellbeing technology

In the UK, 2021's ‘always-on’ culture of high-productivity is masking how close many of us are to burnout.

How do we support employee wellbeing and help people maintain a healthy work-life balance without sacrificing performance? We think automation is the answer.

Data Automation | Insight

Why 2022 is the year we spend less time crunching numbers, and more time telling stories. Data automation is the answer to reduce costs and start winning back time for the work you actually enjoy!

Data Automation | Insight

Insight

Robotic Process Automation - 101 Discovery Workshop

Win back time, save money, get more done with robotic process automation

Fantastic web resources

We find office automation an exciting subject, and we're clearly not alone:

People google the phrase ‘office automation technologies’
1400% more often today
than 5 years ago.

Here are some of our favourite office automation reads across the web:

Now & Next: State of RPA

See why top performers achieve
8.5x ROI on their automation programmes

Automation Anywhere

Read now

Play Video

RPA - Explained in 5 mins

Want to chat with an RPA expert about Robotic Process Automation?

Book a free RPA 101 Workshop

(or keep reading)

Automation magic in realtime

Not sure how it could work for you, or just need some inspiration? We’ve got you! Take a look at the stories below, all about how automation is transforming different sectors:

Fast pandemic response with Robotic Process Automation for the NHS

Starting with one small process, NHS Northampton General Hospital is transforming patient outcomes with Robotic Process Automation.

Robotic Process Automation in financial services

RPA is levelling the playing field between young digital innovators (like Monzo) and traditional UK banks.

Winning back time for CX in the Private Sector with RPA

Get creative with office automation and Microsoft SharePoint, like the Thirteen Group who won back 250 days of working time annually.

Find out more

Interested? Here's what to do next

Book a FREE RPA 101 Workshop

Get 1-on-1 time with an automation specialist, learn what RPA is and how other organisations are using it to save thousands.

Book your workshop

Digital Workshop: Cut Innovation Roadblocks

Our Digital Workshop is built to help you make changes and take action. We get leaders in a distraction-free space to plan new innovation projects.

Start innovating

Find out more about the many benefits of office automation

Call the number below or complete this form to get in touch with an Automation Specialist.

0330 236 9429

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What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

Explore our bestselling computers

Explore our bestselling accessories

Latest Case Studies

boxxe x IBM - Accelerating Cybersecurity with AI

DeMontfort Fine Art - Where Culture meets Cybersecurity

Derbyshire Healthcare NHS Foundation Trust Data Migration

Helpful Insights

Already a customer?

Already a customer?

Office Automation Services and RPA

Offload tasks in every department to boost productivity and improve your bottom line

Getting started with office automation

We know that taking on any new technology is a daunting task, but at boxxe we like to make things easy for you.

Free online guides

Automation strategy guides

RPA Checklist - Are you automation-ready?

Robotic Process Automation Explained

Automation with boxxe

Exploring automation

Wellbeing technology

Data Automation | Insight

Robotic Process Automation - 101 Discovery Workshop

Fantastic web resources

Now & Next: State of RPA

RPA - Explained in 5 mins

Want to chat with an RPA expert about Robotic Process Automation?

Automation magic in realtime

Fast pandemic response with Robotic Process Automation for the NHS

Robotic Process Automation in financial services

Winning back time for CX in the Private Sector with RPA

Interested? Here's what to do next

Book a FREE RPA 101 Workshop

Digital Workshop: Cut Innovation Roadblocks

Find out more about the many benefits of office automation

The boxxe Shop

Create a business account and shop top-brand tech now

Explore our bestselling computers

Explore our bestselling accessories

Latest Case Studies

boxxe x IBM - Accelerating Cybersecurity with AI

DeMontfort Fine Art - Where Culture meets Cybersecurity

Derbyshire Healthcare NHS Foundation Trust Data Migration

Helpful Insights

Already a customer?

Already a customer?

Office Automation Services and RPA

Offload tasks in every department to boost productivity and improve your bottom line

Getting started with office automation

We know that taking on any new technology is a daunting task, but at boxxe we like to make things easy for you.

Free online guides

Automation strategy guides

RPA Checklist - Are you automation-ready?

Robotic Process Automation Explained

Automation with boxxe

Exploring automation

Wellbeing technology

Data Automation | Insight

Robotic Process Automation - 101 Discovery Workshop

Fantastic web resources

Now & Next: State of RPA

RPA - Explained in 5 mins

Want to chat with an RPA expert about Robotic Process Automation?

Automation magic in realtime

Fast pandemic response with Robotic Process Automation for the NHS

Robotic Process Automation in financial services

Winning back time for CX in the Private Sector with RPA

Interested? Here's what to do next

Book a FREE RPA 101 Workshop

Digital Workshop: Cut Innovation Roadblocks

Find out more about the many benefits of office automation

The boxxe Shop

Create a business account and shop top-brand tech now

General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who we share your personal data with

Who we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes

Contact Us