Skip to content

Unified Communications as a Service

 

Enable your business with on-demand scalability, global reach, and easy integrations to route customers to the appropriate agent quickly and efficiently

Maximising Teamwork:  Why use our UCaaS services?


To put it simply, a Contact Centre is the primary means by which a company interacts with its customers.  Our UCaaS solutions provide a customer experience that goes beyond voice calls by adopting digital channels such as chat and SMS to expand your offering and accommodate customer contact preferences.

Busy professionals, along with everyone else, use their smartphones to communicate in many ways.  Examples are carrier-based voice calls, text messages, instant messaging such as Telegram, dedicated communication channels such as Slack, and multiple email accounts.

The challenge with so many disparate platforms and potentially multiple accounts on each one, is that all of this communication gets significantly fragmented.  Enter UCaaS, which integrates this communication through a cloud model, as well as integrating with cloud-based software applications. 


The right partner:  Why boxxe?

Currently boxxe UCaaS Solutions are provided via Avant.  Our Technology Solutions Consultants will work with Avant to compare solution providers and leverage knowledge articles to find exactly the right fit for your business.

 

Covering all bases:  What else we can do


Our customers need their people to have the ability to work seamlessly from anywhere.  They need devices to help them communicate, collaborate and deliver value to their customers.  That responsibility falls on their IT teams to deliver.  Let us help with our Modern Workplace services that will make it happen quickly, easily and securely.   Contact us below to find out more, or explore our other Modern Workplace Services.

The next step:  Customised support

Get in touch to find out more about our UCaaS Solutions

Call us on the number below or fill in the form and we will be in touch to discuss the benefits of UCaaS and answer any questions you may have.
 

I would like to receive news and updates:

 
 

Our clients love us

Business challenges?  We see your opportunity.

That's why we do what we do, and can provide you with a service like no other.

"We have been a customer of boxxe's for over 4 years.  We initially started our engagement with boxxe when our Microsoft ESA was up for renewal.  After winning a close tender competition, boxxe has been an invaluable partner ever since."  

Hassan Bahrani , Head of IT, Thirteen Group

“We’re very pleased with boxxe’s mobile device management service.  To date, the system has fulfilled all of our expectations, and boxxe has proved to be a responsive and supportive service provider.  They are quick to adapt to new requirements and boxxe has delivered all projects on time and within all agreed performance parameters.”

Graham Wells , Cloud Service Manager, Defra

Improve security, ensure compliance, and increase user adoption and productivity


Contact us
to find out more or continue reading below

Find a wealth of information

Explore our technology portfolio and find out how you can expand your digital transformation capabilities

Hybrid Cloud

Our services and consultancy helps your organisation with the implementation of complex hybrid cloud solutions

Cybersecurity

boxxe has a proud legacy and proven track record in providing military-level cybersecurity solutions for businesses

Modern Workplace

Our modern workplace services and solutions help you to get the best from your people, no matter where they are

Software Licensing & Services

Our extensive knowledge of licensing and software means we can help any business, big or small

Hardware Services

We believe that the management and services for hardware are key to any business. We have the expertise to support and ensure your busin...

Consultancy

Our services will help your organisation with the implementation of complex hybrid cloud solutions

Create a business account and start shopping top-brand tech

Create a business account and instantly start shopping confidently with self-serve features designed for businesses and access to a dedicated account team when you need it. Register now.

Register now