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Desktop on Demand Support Services


Get instant streaming access to a managed cloud desktop from any device, anytime ad anywhere.  It's like Netflix, but for computing... a virtual Desktop on Demand.

  • 35+ years delivering innovative tech solutions
  • Highly trained, accredited experts
  • Powered by Microsoft Azure

Cloud computing and virtual desktops

The global pandemic made remote and hybrid working a necessity in 2021 and 2022.  With little preparation, businesses had to make quick adaptations and pivot the way they work and operate.

You’ve changed systems and adapted processes, and now we don’t want to go back!  Which is great, as long as your new ways of working are sustainable, cost-effective and efficient and efficient - and can boost the longevity of your business.  That’s where cloud computing and virtual desktops come in.

With our Modern Desktop services, we provide a secure, fully managed Windows 10 virtual desktop in the cloud, so that your team has access from any device – anytime and anywhere.  We scope, design and build the desktop to your specification, allowing your team to easily access any (and all!) applications they need for work.

"With 40% of the UK workforce remote or hybrid working in 2023 (ONS), it's a massive hassle for IT professionals for manage hardware, security and access to sensitive data. Desktop on Demand Support Services are such an effective solution to those challenges. With it, desktop management is simple and teams have the tools to be productive anytime, anywhere."

Matt Fooks , Workplace Solutions Architect, boxxe

Chatt with Matt Fooks
( No obligation )

The benefits of our Desktop on Demand services

Remote worker working on a secure, central desktop

Flexible working

You can connect remote workers to a secure, central desktop from any device using cloud technology, so you never have to worry about updating and patching hundreds of laptops individually again.

Defence-grade security

As an accredited Ministry of Defence security specialist, your systems, data and reputation are safe with us.

Freed-up time

You'll have full access to the desktop, but we'll manage it for you, so you can spend your time where it matters most.

Access to more power hardware

Greater capability

We’ll give your team access to more powerful hardware than they have at home – without the cost of provisioning.

 

A custom desktop for every type of user

Custom workloads

Different teams have different computing needs. We’ll build a custom desktop for every type of user in your business so you can all perform at your best.

No on-premise hardware, so no large CapEx

Cost effectiveness

No on-premises hardware is required, so you don't have to pay any large capital expenditure costs. Microsoft Azure Virtual Desktop is a free service that you can use as part of your existing Microsoft 365 or Windows per-user licence.

How does Modern Desktop work?

Workshop

We deliver a free workshop to help you understand virtual desktops and how they can help your organisation.

Assessment

We evaluate your current desktop environment and devise how to implement desktop virtualisation in a way that maximises results for your business.

Proof of concept

You test your new virtual desktop environment for four weeks, while we provide support and a clear roadmap for full deployment.

Connect remote workers to a secure, central desktop

Implementation

We get you up and running with a complete virtual desktop solution that meets all your needs.

Support and management

We provide ongoing management and maintenance of the virtual desktop environment, available across two tiers of service.

Why choose boxxe as your cloud computing service provider?

Over more than 35 years of experience, we've learned how to provide innovative tech solutions like Modern Desktop on Demand in a way that transforms organisations and empowers individuals. Here's what you can expect if you partner with us:

  • Vast experience:  We've worked with a broad range of organisations across the public and private sectors, so we have the expertise to help you overcome whatever challenges you're grappling with.
  • Accredited experts:  We're ISO 27001-certified security specialists and have protected some of the most targeted organisations in the country, so you can count on the highest levels of security.
  • Innovative partners:  Our partnerships with leading vendors like Microsoft play a key role in driving efficiency and effectiveness for our clients.
  • Exceptional outcomes:  We pride ourselves on delivering incredible results for our clients. We're ready and waiting to do the same for you.

Our customers love us

Read what our happy customers have to say about our virtual Desktop on Demand services and other workplace solutions.

 

“I know that no matter what the challenge might be, I can go to boxxe and say, ‘I’ve got this issue here.  What are your thoughts about it?’ and get a solid answer back.  I’ve never had to go back and question them.”

John Allan , IT Team Manager, Clackmannanshire Council

Fantastic and flexible technology partner

"boxxe was fantastic at getting this request completed.  They designed and implemented the virtual desktops in good time, meaning we were able to fulfil the sales orders at this critical time.  boxxe has proven themselves to be a knowledgeable and flexible technology partner.”

Joe Browns

"Working with boxxe has been a fantastic experience, they saw my vision and brought it to life, adding their own innovative and forward-thinking ideas.  It’s paved the way to Thirteen Group being Microsoft-first in our future developments."

Jayne Allport , Head of Service, Systems & Application Improvement, Thirteen Group

"We have been a customer of boxxe's for over 4 years.  We initially started our engagement with boxxe when our Microsoft ESA was up for renewal.  After winning a close tender competition, boxxe has been an invaluable partner ever since."  

Hassan Bahrani , Head of IT, Thirteen Group

“We’re very pleased with boxxe’s mobile device management service.  To date, the system has fulfilled all of our expectations, and boxxe has proved to be a responsive and supportive service provider.  They are quick to adapt to new requirements and boxxe has delivered all projects on time and within all agreed performance parameters.”

Graham Wells , Cloud Service Manager, Defra

Book a free demo

Interested in learning more about Modern Desktop on Demand Support Services?

Call us on the number below or complete the form and tell us what your challenges are, and one of our boxxe technical specialists will be in touch.

0330 236 9429

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Frequently Asked Questions

What is Desktop on Demand?

Desktop on Demand is our fully managed virtual desktop service in the cloud that members of your organisation can access anywhere, at any time.

We primarily use Windows 10 Azure Virtual Desktop (AVD) but we can expand the service to include Horizon View, Citrix Cloud or Virtual Desktop Infrastructures (VDIs) run in private clouds.


What is a virtual desktop?

A virtual desktop is a software-based version of a traditional desktop environment that you access remotely through the internet.

There are several different types of virtual desktops, including Virtual Desktop Infrastructure (VDI), Remote Desktop Services (RDS) and Desktop-as-a-Service (DaaS).



What are the benefits of virtual desktops?

Virtual desktops offer several key advantages over their physical counterparts, including the following:

  • Flexibility: You can connect to the same desktop from a variety of devices, with the same experience on each, wherever you are.
  • Protection: Your data stays safe thanks to cloud-based computing, even if one of your devices dies, goes missing or is stolen.
  • Efficiency: IT teams can deploy updates, patches and other changes in one fell swoop through a central system, instead of configuring each device in person.

Does a virtual desktop run differently from a normal one?

No. Your virtual desktop will work exactly like any other desktop you’ve used previously.


How do I connect to a virtual desktop?

Your whole team can connect in one of two ways: using the Remote Desktop app (available for Windows, Android, macOS, iOS and Linux) or through browsers such as Edge, IE, Safari, Firefox or Chrome.


Where will my virtual desktop be hosted?

If you partner with boxxe, your virtual desktop will be hosted on Azure – Microsoft's industry-leading cloud platform.


We have no cloud-based computing experience – does that mean we can't use a virtual desktop?

Not at all. We'll do all the work for you, from setup to maintenance. All you need to do is choose your package and we'll take care of the rest.

How is your Desktop on Demand service priced?

We like to keep costs simple! There's a flat monthly charge per user, plus any Microsoft Azure fees for the storage and computing power you use over each billing period.