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Critical infrastructure care
It goes without saying that the infrastructure you use daily is critical to your business’ success. So, what happens if there's a failure in your data centre? You get in touch with us!
We know (better than most) how difficult critical infrastructures can be to upgrade or replace. That’s why we always recommend ensuring your hardware parts are covered – to give you peace of mind and confidence that your business uptime will remain consistent.
Our hardware cover service offers replacement Original Equipment Manufacturer or 'like-or-like' alternate parts for server, storage and networking assets across various manufacturers. With guaranteed availability of parts – regardless of technology or location – we can also maximise business uptime to help you make the most of revenue boosting opportunities.
How does hardware cover work?
Our boxxe Hardware Cover service delivers replacement parts for your critical infrastructure – anywhere in the UK. You can opt for the additional on-site engineering capability: to replace faulty components and ensure that the infrastructure is returned to an available state for you.
The service provides you with multiple SLAs to ensure critical infrastructure parts aren't out of action due to hardware component failure for longer than necessary. Infrastructure can also be covered even when the manufacturer's warranty to extend the hardware life has expired.
Hardware cover benefits
Cut downtime
Get the parts you need in as little as 2 hours and reduce downtime
Extend IT asset lifecycles
Get more value from your OPEX model before relying on CAPEX
Eliminate inventory headaches
Guaranteed part availability and UK-wide delivery
Built for you
Flexible, multi-vendor support contracts available with: SLAs, parts-only, or parts and a support engineer
Interested in finding out about Hardware Cover?
Call the number below or complete this form and we'll get in touch to talk you through it and arrange your FREE Hardware Cover quote.
Why work with boxxe?
"Working with boxxe has been a fantastic experience, they saw my vision and brought it to life, adding their own innovative and forward-thinking ideas. It’s paved the way to Thirteen Group being Microsoft-first in our future developments."
Jayne Allport , Head of Service, Systems & Application Improvement, Thirteen Group
Hybrid Cloud services to support your infrastructure
Platform Monitoring
Your IT stack on one platform, monitored by MoD-certified security specialists
Cloud Management
Disrupt your sector, not your organisation with boxxe's cloud management services
Hardware Cover
Get replacement parts for your critical infrastructure – anywhere in the UK – in as little as 2 hours
Secure Veeam Repository
We store your business-critical data backup copies from Veeam's internal environment in our defence-grade facility – with your own unique repository for easy data recovery
Veeam Health Check
Protect your data with an effective backup, recovery, archive and reporting environment
Platform Assessment
Get better value from your cloud strategy with an expert review by boxxe, a UK specialist
Microsoft 365 Backup with Druva
Better data protection to eliminate any risk to data recovery and compliance by securely backing up your business-critical M365 tenant data
Cloud Workshops
The future of tech lives in the cloud, and we'll help you get there
Azure Stack Deployment & Management
A private secure cloud, tailored to your needs
Infrastructure Support Services
Get customised solutions for your individual requirements, from service desk coverage to IT strategy, outsourcing and planning support
Cloud Workload Migration
boxxe migrates on-premise workloads to public and private cloud platforms, enabling seamless data migrations and workload mobility
Connectivity & Hosting Services
The breadth of information and resources available to boxxe allows us to go to market with a comprehensive portfolio of networking services to meet your needs
Fully Managed IT
Keep your business running at optimum performance and maintain security while saving you time and money
PowerScale Air-Gap Protection
Get maximum data protection with an offline, immutable copy of your data stored in a fully automated cyber vault, for recovery in the event of a cyber incident
PowerScale Health Assessment
Protect your infrastructure, and ensure your DR systems are running efficiently and delivering the performance and resilience your business needs
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Our innovative services & solutions
We provide a 360 service across all business needs from solutions, services and products to ensure your business runs efficiently, to managing those services meaning you don't have to worry. All this with sustainability at the heart of everything we do. Explore our technology capabilities below and get in touch - we would love to be of service.
Hybrid Cloud
Our services and consultancy helps your organisation with the implementation of complex hybrid cloud solutions
Cybersecurity
boxxe has a proud legacy and proven track record in providing military-level cybersecurity solutions for businesses
Modern Workplace
Our modern workplace services and solutions help you to get the best from your people, no matter where they are
Software Licensing & Services
Our extensive knowledge of licensing and software means we can help any business, big or small
Hardware Services
We believe that the management and services for hardware are key to any business. We have the expertise to support and ensure your busin...
Consultancy
Our services will help your organisation with the implementation of complex hybrid cloud solutions
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