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Infrastructure Support Services


Get as much or as little support your business needs, extend the service life and performance of your hardware investment and save costs with boxxe’s infrastructure supports services

Smart support:  Why use our Infrastructure Support Services?


This service provides a range of coverage from simple service desk coverage to a fully proactive monitored service.  Boxxe’s higher service levels provide IT strategy, outsourcing and planning support, ensuring businesses who rely on the fully outsourced service do not lose access to IT strategy and guidance and become purely reactive.

Whether you are looking for reactive or proactive support, our Infrastructure Support Services offer businesses customised solutions that meet individual needs and requirements.


The right partner:  boxxe

 

boxxe simplifies infrastructure support down to a single point of contact, providing warranty management and vendor escalation, managing all your support requirements as a single point of support.  Our strong relationships with key hardware vendors such as Cisco, Dell and HPE positions us perfectly to provide a greater level of support than many customers could achieve on their own.  Our in-house skills allow us to provide speedy resolution to customer issues through our Service Desk.

 

Covering all bases:  What else we can do


boxxe exists to enable organisations to be the best they can be through the use of technology.  In 2023, companies will ramp up on their work to create projects that improve cloud security.  To continue growth, businesses need innovation, particularly around data encryption and migration.  Don’t get left behind!  Get in touch below, or explore more of our Hybrid Cloud solutions.

Our method

Technology can be confusing but we work hard to make sure our process isn't.  We follow four key steps in every project:

LEARN

Our process starts with a free assessment

DEVELOP

Here we get the clarity we need to design your ideal environment

DELIVER

Our assessment and design ensure a seamless implementation

SUPPORT

We'll give you the tools to manage your infrastructure easily

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Business challenges?  We understand.

That's why we do what we do, and can provide you with a service like no other.

See what our clients are saying about us...

"We have been a customer of boxxe's for over 4 years.  We initially started our engagement with boxxe when our Microsoft ESA was up for renewal.  After winning a close tender competition, boxxe has been an invaluable partner ever since."  

Hassan Bahrani , Head of IT, Thirteen Group

“We’re very pleased with boxxe’s mobile device management service.  To date, the system has fulfilled all of our expectations, and boxxe has proved to be a responsive and supportive service provider.  They are quick to adapt to new requirements and boxxe has delivered all projects on time and within all agreed performance parameters.”

Graham Wells , Cloud Service Manager, Defra

Get in touch

Find out more about customised support with our Infrastructure Support Services

Call us on the number below or fill in the form and one of our Platform Specialists will be in touch.
 

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Our range of Hybrid Cloud services to support your infrastructure

Platform Monitoring

Your IT stack on one platform, monitored by MoD-certified security specialists

platform

Veeam Health Check

Protect your data with an effective backup, recovery, archive and reporting environment

platform

Platform Assessment

Get better value from your cloud strategy with an expert review by boxxe, the UK specialist

platform

boxxe Backup as a Service

Better data protection to eliminate any risk to data recovery and compliance by securely backing up your business-critical M365 tenant data

all

Cloud Workshops

The future of tech lives in the cloud, and we'll help you get there

platform

Cloud Assessments

Ensuring your cloud adoption goes smoothly

platform

Infrastructure Support Services

Get customised solutions for your individual requirements, from service desk coverage to IT strategy, outsourcing and planning support

platform

Azure Stack Deployment & Management

A private secure cloud, tailored to your needs

platform

Cloud Management

Disrupt your sector, not your organisation with boxxe's cloud management services

platform

Cloud Workload Migration

boxxe migrates on-premise workloads to public and private cloud platforms, enabling seamless data migrations and workload mobility

platform

Connectivity & Hosting Services

The breadth of information and resources available to boxxe allows us to go to market with a comprehensive portfolio of networking services to meet your needs

platform

Fully Managed IT

Keep your business running at optimum performance and maintain security while saving you time and money

all

PowerScale Air-Gap Protection

Get maximum data protection with an offline, immutable copy of your data stored in a fully automated cyber vault, for recovery in the event of a cyber incident

platform

PowerScale Health Assessment

Protect your infrastructure, and ensure your DR systems are running efficiently and delivering the performance and resilience your business needs

platform

Browse through our Case Studies

Don't take our word for it, explore our services, solutions and new technology for business through our case studies.

View all case studies

Find a wealth of information

We provide a 360 service across all business needs from solutions, services and products to ensure your business runs efficiently, to managing those services meaning you don't have to worry. All this with sustainability at the heart of everything we do. Explore our technology capabilities below and get in touch - we would love to be of service.

Hybrid Cloud

Our services and consultancy helps your organisation with the implementation of complex hybrid cloud solutions

Cybersecurity

boxxe has a proud legacy and proven track record in providing military-level cybersecurity solutions for businesses

Modern Workplace

Our modern workplace services and solutions help you to get the best from your people, no matter where they are

Software Licensing & Services

Our extensive knowledge of licensing and software means we can help any business, big or small

Hardware Services

We believe that the management and services for hardware are key to any business. We have the expertise to support and ensure your busin...

Consultancy

Our services will help your organisation with the implementation of complex hybrid cloud solutions

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