- Home
- Services & Solutions
- Hybrid Cloud
- Infrastructure Support Services
Smart support: Why use our Infrastructure Support Services?
This service provides a range of coverage from simple service desk coverage to a fully proactive monitored service. Boxxe’s higher service levels provide IT strategy, outsourcing and planning support, ensuring businesses who rely on the fully outsourced service do not lose access to IT strategy and guidance and become purely reactive.
Whether you are looking for reactive or proactive support, our Infrastructure Support Services offer businesses customised solutions that meet individual needs and requirements.
The right partner: boxxe
boxxe simplifies infrastructure support down to a single point of contact, providing warranty management and vendor escalation, managing all your support requirements as a single point of support. Our strong relationships with key hardware vendors such as Cisco, Dell and HPE positions us perfectly to provide a greater level of support than many customers could achieve on their own. Our in-house skills allow us to provide speedy resolution to customer issues through our Service Desk.
Covering all bases: What else we can do
boxxe exists to enable organisations to be the best they can be through the use of technology. In 2023, companies will ramp up on their work to create projects that improve cloud security. To continue growth, businesses need innovation, particularly around data encryption and migration. Don’t get left behind! Get in touch below, or explore more of our Hybrid Cloud solutions.
Our method
Technology can be confusing but we work hard to make sure our process isn't. We follow four key steps in every project:
LEARN
Our process starts with a free assessment
DEVELOP
Here we get the clarity we need to design your ideal environment
DELIVER
Our assessment and design ensure a seamless implementation
SUPPORT
We'll give you the tools to manage your infrastructure easily
Business challenges? We understand.
That's why we do what we do, and can provide you with a service like no other.
See what our clients are saying about us...
"We have been a customer of boxxe's for over 4 years. We initially started our engagement with boxxe when our Microsoft ESA was up for renewal. After winning a close tender competition, boxxe has been an invaluable partner ever since."
Hassan Bahrani , Head of IT, Thirteen Group
“We’re very pleased with boxxe’s mobile device management service. To date, the system has fulfilled all of our expectations, and boxxe has proved to be a responsive and supportive service provider. They are quick to adapt to new requirements and boxxe has delivered all projects on time and within all agreed performance parameters.”
Graham Wells , Cloud Service Manager, Defra
Get in touch
Find out more about customised support with our Infrastructure Support Services
Our range of Hybrid Cloud services to support your infrastructure
Platform Monitoring
Your IT stack on one platform, monitored by MoD-certified security specialists
Cloud Management
Disrupt your sector, not your organisation with boxxe's cloud management services
Veeam Health Check
Protect your data with an effective backup, recovery, archive and reporting environment
Platform Assessment
Get better value from your cloud strategy with an expert review by boxxe, a UK specialist
Microsoft 365 Backup with Druva
Better data protection to eliminate any risk to data recovery and compliance by securely backing up your business-critical M365 tenant data
Cloud Workshops
The future of tech lives in the cloud, and we'll help you get there
Azure Stack Deployment & Management
A private secure cloud, tailored to your needs
Infrastructure Support Services
Get customised solutions for your individual requirements, from service desk coverage to IT strategy, outsourcing and planning support
Cloud Workload Migration
boxxe migrates on-premise workloads to public and private cloud platforms, enabling seamless data migrations and workload mobility
Connectivity & Hosting Services
The breadth of information and resources available to boxxe allows us to go to market with a comprehensive portfolio of networking services to meet your needs
Fully Managed IT
Keep your business running at optimum performance and maintain security while saving you time and money
PowerScale Air-Gap Protection
Get maximum data protection with an offline, immutable copy of your data stored in a fully automated cyber vault, for recovery in the event of a cyber incident
PowerScale Health Assessment
Protect your infrastructure, and ensure your DR systems are running efficiently and delivering the performance and resilience your business needs
Browse through our Case Studies
Don't take our word for it, explore our services, solutions and new technology for business through our case studies.
Thirteen Group - VMware Upgrade & Microsoft Licensin...
Case Study, Platform hub
Defra - Mobile Device Management | Case Study
Case Study, Platform hub
The MET Office - Mobile Device Management | Case S...
Case Study, Platform hub
Russell Group University - Multi-factor Authenticati...
Case Study, Platform hub
Find a wealth of information
We provide a 360 service across all business needs from solutions, services and products to ensure your business runs efficiently, to managing those services meaning you don't have to worry. All this with sustainability at the heart of everything we do. Explore our technology capabilities below and get in touch - we would love to be of service.
Hybrid Cloud
Our services and consultancy helps your organisation with the implementation of complex hybrid cloud solutions
Cybersecurity
boxxe has a proud legacy and proven track record in providing military-level cybersecurity solutions for businesses
Modern Workplace
Our modern workplace services and solutions help you to get the best from your people, no matter where they are
Software Licensing & Services
Our extensive knowledge of licensing and software means we can help any business, big or small
Hardware Services
We believe that the management and services for hardware are key to any business. We have the expertise to support and ensure your busin...
Consultancy
Our services will help your organisation with the implementation of complex hybrid cloud solutions
Create a business account
Create a business account and instantly start shopping confidently with self-serve features designed for businesses and access to a dedicated account team when you need it. Get in touch to learn more.