About Us

boxxe is a leading provider of hardware, accessories, software and managed IT services for business. At the heart of who we are is our conviction that we must make life better with tech.

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About boxxe
About Us

About boxxe

Hardware • Accessories • Software • Managed IT services

boxxe is a leading provider of hardware, software and managed IT services for public and private sector organisations. With 35+ years of expertise, we have a reputation built on excellence in supplying the most secure organisations in the UK.

Our services range from solutions and products to consulting and managed services. Through our deep expertise, practical know-how and collaborative approach we accelerate growth, increase productivity and reduce downtime – transforming our client’s businesses and the lives of their employees.

We’re easy to work with and flexible in how we work. We’re a true collaborator – we win and lose together - always delivering what the job requires – focussing on the outcome, not how long it takes.

boxxe aquires Total Computers

boxxe’s acquisition of Total Computers, in January 2024 created one of the largest software, solutions and services providers to both the public and private sectors in the UK. The combination of these two businesses is unique complimentary and customers can now anticipate a broader portfolio of offerings, ranging from cutting-edge hardware solutions to bespoke software applications and a variety of IT services, all with a commitment to offering an excellent customer experience.

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Tech expertise (35+ years)

Proven tech solutions expertise.

Public sector reach

Active on 19 frameworks, 41 lots.

Security focus

Trusted by UK's most secure organisations.

24/7 operations

Around-the-clock security operations.

Award-winning VAR

Recognised top value-added reseller.

Vendor partnerships

Strategic ties with top tech vendors.

boxxe specialist ready to build meaningful relationships with customers and partners

The boxxe Shop

The boxxe Shop boasts an extensive range of products, with next day delivery available to multiple shipping addresses.

Plus, get access to simplified online account management for easy order management, tracking and invoicing - everything your business needs, all in one place.

Shop Hardware & Accessories now

Our vision

To make tech human

For us, tech has never been about just hardware or software - they are our tools. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our people, our customers, our partners and the environment at the heart of everything we do and our people are the difference that makes the difference!

Tech is always advancing and together we have the agility to move with it and to deploy the right solutions to drive growth for your business.

Our mission

Our people build meaningful relationships that enable our customers and our partners to accelerate growth commercially and sustainably by implementing flexible business tech solutions.

Our values

We understand

We put customers at the heart of our business, We understand the challenges our customers face. We immerse ourselves to drive informed solutions.

We simplify

We make tech easy to understand. We simplify complex processes. We provide the 'why' before the 'what'.

We deliver

We are solutions orientated We connect solutions to business needs. We are future-thinkers. We have the agility and insight to uncover proactive solutions.

We collaborate

We work together with our customers and our people. We're welcoming and inclusive. We listen, help and support each other. We collaborate to bring new perspectives and ideas to the table.

We care

We care for our customers, our people and our planet. We put sustainability at the core of what we do. We are deeply rooted in our communities.

How we make tech human

Our people build meaningful relationships that enable our customers and our partners to accelerate growth commercially and sustainably by implementing flexible tech solutions.

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Our services

From cloud, cybersecurity and automation, to Microsoft services, software licensing, hardware and a huge range of IT products, we strive to make life better with tech.

For us, tech has never been just hardware and software. Sure, they’re our tools, but at boxxe, our focus is more about you. We strive to make life better with tech. Here’s how we can make it happen for you and your organisation.

We understand your world, because we share your passion
We collaborate with you every step of the way
We simplify every challenge, even when they feel impossible to overcome
We have the expertise and experience to create real solutions that will push your organisation forward
We care about our people, our partners and our planet. Choosing to work with boxxe is choosing a sustainable and proactive way to progress

We simplify challenges

To make life better with tech

Flexible tech solutions to accelerate growth commercially, socially and sustainably.

Cybersecurity Risk Assessment

Protect your business with a comprehensive, robust cybersecurity plan.

Personalised security insights
Highly trained, accredited experts
35+ years delivering exceptional results for customers

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Managed Threat Detection & Response

Network monitoring with fast cyber threat elimination, deployed in days, via our world-class Security Operations Centre.

24/7 cybersecurity monitoring
Highly trained, accredited analysts
35+ years delivering trusted cybersecurity solutions

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Desktop on Demand Support Services

Get instant streaming access to a managed cloud desktop from any device, anytime and anywhere... a virtual desktop on demand.

35+ years delivering innovative tech solutions
Highly trained, accredited experts
Powered by Microsoft Azure

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Cloud-Based Backup Services (BaaS)

Protect your Microsoft 365 data and ensure business continuity with boxxe's backup as a service (BaaS).

Remote backup services, powered by Druva
35+ years of delivering cutting-edge tech solutions
Highly trained, accredited experts

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Platform Monitoring

Your IT stack on just one platform, monitored by MOD-certified security specialists.

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Software Asset Management

We work with some of the UK's most complicated environments to reduce the complexity of software estates and reduce costs. Protect your software assets with our digital SAM transformation.

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Hardware Cover

The infrastructure you use daily is critical to your business’ success. With boxxe's hardware cover, you get replacement parts - anywhere in the UK - in as little as two hours.

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Microsoft Licensing & Services

boxxe's 30-year experience as a Microsoft Solutions Provider, supporting both licensing and tech, gives us the experience to help reduce complexity and cost, to deliver change and help your business to thrive.

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View all Services and Solutions

Meet the boxxe exec team

Phil Doye

Chief Executive Officer

Phil Doye is our CEO. He sees his role as helping our teams to be the very best they can be. It's said that he lives in a state of constant dissatisfaction, but it's more that he can constantly see opportunities to do more and to do it better!

More about Phil

Hazel Sagar

Chief Financial Officer

Hazel is every bit a modern CFO - a financial leader with the vision and creativity to help shape the exciting future of boxxe. As well as heading up the Finance team, Hazel is developing a strategy to fit boxxe’s ambitious sustainability goals.

More about Hazel

Jorden Jones

Chief Revenue Officer

Jorden is an experienced Digital Director in multi-sector retail, financial services and broadcast media. With a deep understanding of digital strategy, he's always at the forefront to lead, motivate and inspire with his creative approach and commercial mind-set.

More about Jorden

Clare Gates

Chief People Officer

Clare is a dynamic HR leader with extensive experience transforming and scaling businesses across industries. She specialises in culture change, organisational design, and talent strategies.

More about Clare

Kevin Goodall

Group Services & Solutions Director/MD Middle East

Kevin is a forward thinking and customer focused Managing Director. His desire to help customers overcome complex technology issues combined with his strategic approach means he is always at the forefront of innovation.

More about Kevin

More about our technology capabilities

We provide a 360 service across all business needs, from top-brand tech, services and solutions, to managing those services, meaning you don't have to worry. All this with sustainability at the heart of everything we do. Explore our technology capabilities below and get in touch - we would love to be of service.

Hybrid Cloud

Our services and consultancy helps your organisation with the implementation of complex hybrid cloud solutions.

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Cybersecurity

boxxe has a proud legacy and proven track record in providing military-level cybersecurity solutions for businesses.

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Modern Workplace

Our modern workplace services and solutions help you to get the best from your people, no matter where they are.

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Software Licensing & Services

Our extensive knowledge of licensing and software means we can help any business, big or small

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Hardware Services

We believe that the management and services for hardware are key to any business, and we have the expertise to support and ensure your business is maximising efficiencies.

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Consultancy

Our services will help your organisation with the implementation of complex hybrid cloud solutions.

Learn more

What we use your personal data for	Our reasons
Creating and managing your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Providing products and/or services to you	To perform our contract with you or to take steps at your request before entering into a contract
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us	To comply with our legal and regulatory obligations
Enforcing legal rights or defend or undertake legal proceedings	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e. to protect our business, interests and rights
Customising our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website	Depending on the circumstances: — your consent as gathered e.g., by the separate cookies tool on our website—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent, you may withdraw it at any time by changing the setting on the cookies tool (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended	Depending on the circumstances: — your consent as gathered by the separate cookies tool on our website]—see ‘Cookies and other tracking technologies’ below — where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price If you have provided such a consent you may withdraw it at any time by clearing your cookie settings and rejecting when you revisit our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Protecting the security of systems and data used to provide the services	To comply with our legal and regulatory obligations We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Statistical analysis to help us understand our customer base	For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service to you at the best price
Updating and enhancing customer records	Depending on the circumstances: — to perform our contract with you or to take steps at your request before entering into a contract — to comply with our legal and regulatory obligations — where neither of the above apply, for our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant	To comply with our legal and regulatory obligations
Marketing our services to existing and former customers	For our legitimate interests, i.e., to promote our business to existing and former customers. See Marketing below for further information
The audit of our ISO certifications (to the extent not covered by ‘activities necessary to comply with legal and regulatory obligations’ above)	For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: — to comply with our legal and regulatory obligations — in other cases, for our legitimate interests, i.e., to protect, realise or grow the value in our business and assets

Recipient	Processing operation (use) by recipient	Relevant categories of personal data transferred to recipient
Google	We use Google Analytics (GA4) cookies to collect data about the visitors to the site which includes the number of visitors, session duration, pages visited during the session etc. and whether visitors return. Google Analytics will assign a unique “ID” to a user of the boxxe website at the point they register an account with us for the purpose of tracking their activity on the boxxe website. This information is anonymous and cannot be used to identify you personally unless you end up becoming a boxxe customer. Google Analytics cannot use the ID to work out who you are.	Device’s IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile.
Hotjar Ltd	We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. Hotjar is contractually forbidden to sell any of the data collected on our behalf.	This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.
Dotdigital	Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers.	Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data).
Darktrace	Darktrace’s Security Platform enhances boxxe’s cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time.	Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior).
Greenhouse	Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding.	Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment.

Recipient country	Recipient	Processing operation (use) by recipient	Lawful safeguard
Ireland	Hotjar	Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 https://www.hotjar.com/legal/support/dpa/
USA	Stripe Inc	In order to facilitate online payments through boxxe’s ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver’s licenses and passports).	UK Data Transfer Addendum https://stripe.com/gb/legal/dpa
EEA	Dotdigital	Boxxe will provide certain information about its customers to Dotdigital in order for it to be able to provide automated marketing services that are tailored to its specific customer interests.	Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018. https://dotdigital.com/terms/data-processing-agreement/
Ireland/EEA/USA	Greenhouse	Data will primarily be stored at rest in Greenhouse’s Silos - EU-Central-1 (Frankfurt) and EU-West-1 (Ireland) for disaster recovery. Data will only be transferred to and from Greenhouse servers in the EU and the US for essential business activities, including technical support, sub-processor services, and others as outlined in the Greenhouse DPA (data processing agreement).	Legal – Data processing addendum \| Greenhouse

Access to a copy of your personal data	The right to be provided with a copy of your personal data
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by emailing ecommerce@boxxe.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

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About Us

About boxxe

boxxe aquires Total Computers

Tech expertise (35+ years)

Public sector reach

Security focus

24/7 operations

Award-winning VAR

Vendor partnerships

The boxxe Shop

Our vision

To make tech human

Our mission

Our values

We understand

We simplify

We deliver

We collaborate

We care

How we make tech human

Our services

Flexible tech solutions to accelerate growth commercially, socially and sustainably.

Cybersecurity Risk Assessment

Managed Threat Detection & Response

Desktop on Demand Support Services

Cloud-Based Backup Services (BaaS)

Platform Monitoring

Software Asset Management

Hardware Cover

Microsoft Licensing & Services

Meet the boxxe exec team

Phil Doye

Hazel Sagar

Jorden Jones

Clare Gates

Kevin Goodall

More about our technology capabilities

Hybrid Cloud

Cybersecurity

Modern Workplace

Software Licensing & Services

Hardware Services

Consultancy

General

Types of data we collect

If you fail to provide personal data

How your personal data is collected

How and why we use your personal data

Marketing

Who we share your personal data with

Who we share your personal data with - in more detail

Overseas transfers and sharing personal data with sub-processors

Transferring your personal data out of the UK - in more detail

How long your personal data will be kept

Data Security

Cookies and other tracking technologies

Your Rights

Policy Changes

Contact Us