

For any queries regarding our merger, please read boxxe & Total Computers – A Powerful Merger or contact our Customer Services Team on 0330 236 9429 or via email at letschat@boxxe.com.
Author: Natalie Murray, Partner Marketing Manager
Posted: 14 September 2023
Category: Blog
boxxe recognised by Palo Alto Networks as a NextWave Platinum Innovator
boxxe today announced it has become a Palo Alto Networks NextWave Platinum Innovator. boxxe joins a select group of channel partners who have met the Platinum Innovator performance, capabilities, and business requirements of the Palo Alto Networks NextWave Partner Program.
boxxe delivers Palo Alto Networks solutions and its own managed firewall service to its customers across UK Public and Private sectors.
They discovered that only 19.5% of customers surveyed felt IT resellers were willing to work with them to resolve issues, whilst only 26.7% of customers said they were happy with the efficiency of communication. As a result, only 38.6% said they were satisfied with the customer service they received. Further down the sales funnel, they found few respondents became repeat customers – with less than 50% intending to repurchase from the same reseller.
Referencing the research, boxxe’s Chief Revenue Officer, Jorden Jones, says:
About the NextWave Partner Program
The Palo Alto Networks NextWave Partner Program encompasses an innovative ecosystem of partners who help customers around the world succeed with Palo Alto Networks technology and solutions, redefining what it means to be secure.
Palo Alto Networks continues to invest in, grow with, and optimize for partners with one partner program that offers five paths to capitalize on what’s next in security. The evolving NextWave program embraces all partner types, providing partners with a clear blueprint for success to enhance profitability, enable differentiation, and expand opportunities.
Learn more about how boxxe and Palo Alto work together or to read more about boxxe’s cybersecurity pedigree.
About boxxe
We connect people in businesses across all sectors with hardware, software and managed IT services.
Through 30 years of expertise, perfecting what works for you and tweaking what doesn’t, we implement flexible tech solutions, all underpinned by world-leading security and smart data management.
Our range of services empowers organisations, enhances teams, and provides tech solutions through strategic consultancy, enabling effective performance and transformation, accelerating growth, increasing productivity and reducing downtime.
With a passion for sustainability, we put people, our partners and the environment at the heart of everything we do.
We Make Tech Human
boxxe's rebrand comes with the unwavering commitment to make tech human and improve human lives through technology. It reflects their values of collaboration and community-driven progress, enabling businesses to stand out, and thrive, in a tech-powered world.