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How Microsoft Teams can benefit your organisation
Beyond cost savings, Local Government organisations are moving towards platforms because the uncertain economy and health environment is forcing them to extract maximum value from their tech investments, now perhaps more than ever.
Enabling working from home is not enough in 2022. Organisations want their apps to integrate seamlessly and support application programming interfaces (APIs) to introduce new capabilities. This is what platforms do best.
To help you better understand these platform trends, particularly how Microsoft Teams can impact your organisation, 8x8 commissioned Hanover Research to study how IT decision-makers feel about Microsoft Teams' direct routing solutions, both for office workers and contact centres.
Why 8x8 for Microsoft Teams?
Cloud Communications for Local Government
Drive cost improvements and optimise service delivery with an AI-powered communications platform that integrates voice, video, chat, contact centre and messaging APIs.
Discover 8x88x8 Voice for Microsoft Teams
Organizations around the world empower employees to collaborate with Microsoft Teams. Direct Routing from 8x8 supercharges Teams with enterprise telephony and PSTN calling capabilities.
Datasheet8x8 Certified Contact Centre for Microsoft Teams
Sales, service and support agents can quickly connect and collaborate with other Microsoft Teams-enabled experts to resolve customer issues faster.
Datasheet5 Reasons Why Your Business Needs 8x8 for Microsoft Teams
Organisations today realise the value of having collaboration tools at the centre of their communication stack. To achieve this, many IT leaders are actively exploring options to combine the Teams experience with business phone demands; now more than any other time.
Read moreMicrosoft Teams is Just the Start
8x8 Voice for Microsoft Teams also integrates seamlessly into popular business apps and CRM tools like Salesforce. Between Teams and the other business apps, users can keep their current workflow without switching apps as CRM records get automatically updated.
Read moreInterested in finding out how 8x8 for Microsoft Teams can benefit your organisation?
Call the number below or complete the form to get in touch with one of our Microsoft experts.
Why work with boxxe?
"Working with boxxe has been a fantastic experience, they saw my vision and brought it to life, adding their own innovative and forward thinking ideas. It’s paved the way to Thirteen Group being Microsoft-first in our future developments."
- Jayne Allport, Head of Service, Systems & Application Improvement, Thirteen Group